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Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

Identify opportunities to apply broader approaches for improvement across their organisational business system
Deepen their understanding and application of the lean thinking principles
Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

Requirements for the effective use of advanced Lean Six Sigma Techniques
Lean thinking
Leader standard work
Kata thinking
The visual performance management system
Set-up reduction (SMED)
Total Productive Maintenance

Understanding Customers

Lean Six Sigma in a service environment
Service failure demand
Customer-supplier quality perceptions
The customer-focused organisation and knowing your customer
Understanding the customer journey
Assessing customer satisfaction
Customer surveys & the survey process

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

01 Ocak 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

07 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

20 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

07 Şubat 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

06 Mart 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

11 Mart 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

12 Mart 2025 (2 Days)
Bern, Zürih, Cenevre
Classroom / Virtual Classroom

Advanced Lean Techniques & Understanding Customers Training Course in Switzerland

Switzerland, or officially known as the Swiss Confederation, is a federated country of central Europe. Because of its linguistic diversity, Switzerland is known by a variety of native names, such as Schweiz, Suisse, Svizzera and Svizra. While Bern is the administrative capital, Lausanne is the judicial centre of Switzerland. Zurich, Geneva and Basel are bases of some important international organisations such as the WTO, the WHO and FIFA. The country is well-known for its high welfare; Switzerland has the highest nominal wealth per adult.

Alongside the beautiful scenery, tourists visit Switzerland for the country's cultural attractions. There are many museums, galleries and historic buildings within popular cities such as Zurich, Geneva, and Lausanne. One of the most popular things to do is a train journey to the Top of Europe; Jungfraujoch. The longest glacier in Europe, the Great Aletsch Glacier begins at Jungfraujoch, and is also a UNESCO World Heritage Site.

Experience a paradigm shift in IT training with Bilginç IT Academy as we cater to the specific needs of Switzerland. Our training catalog showcases an array of Certification Exam preparation courses and accredited corporate training options, all delivered with innovative methodologies that will transform your learning journey.

Advanced Lean Techniques & Understanding Customers Training in Switzerland

Prerequisites

What You Will Learn

Outline

Upcoming Trainings