Introduction to Copilot in Microsoft Dynamics 365 Sales Training in Switzerland

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 1 Day
  • Level: Fundamentals
  • Price: From CHF 1,300 +TAX
  • Upcoming Date:

This intensive 1-day Introduction to Copilot in Microsoft Dynamics 365 Sales Training in Switzerland is designed to introduce Microsoft’s next-generation AI assistant, Copilot, within the Dynamics 365 Sales environment.
Participants will explore how to configure, implement, and use Copilot specifically in the Sales application of Dynamics 365.

The course also provides an outlook on how Copilot integrates with other Dynamics 365 apps, equipping learners with a broad understanding of Microsoft’s AI ecosystem.


Why Attend This Training?

  • Ideal for professionals who want to bring AI-driven innovation into their Dynamics 365 ecosystem

  • Learn how to boost productivity for sales teams using Copilot

  • Understand cross-platform usage of Copilot with Power Platform and Teams

  • Get real-world configuration knowledge for future projects

  • Stay aligned with Microsoft’s responsible AI strategy



For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

  • Familiarity with cloud technologies is expected.

  • Prior exposure to Microsoft Power Platform is beneficial.

  • For virtual learners:

    • You must use two monitors for effective hands-on learning.

    • A modern web browser (such as Microsoft Edge or Google Chrome) is required.

    • Your browser must support Incognito or InPrivate mode (some corporate networks may block this).

What You Will Learn

By the end of this Introduction to Copilot in Microsoft Dynamics 365 Sales Training in Switzerland, you will have gained knowledge and skills in the following areas:

  • Understand what Microsoft Dynamics 365 Copilot is

  • Learn how to configure Copilot for the Sales app

  • See how Copilot functions within Dynamics 365 Sales

  • Get introduced to Copilot in other Dynamics 365 modules

  • Understand Microsoft’s commitment to responsible AI practices

Training Outline

Module 1: What is Microsoft Dynamics 365 Copilot?

  • Overview of Microsoft Dynamics 365

  • Introduction to Microsoft Copilot

  • Real-world use cases of Copilot within the Sales module

  • Microsoft’s principles for responsible and ethical AI


Module 2: Configuring Copilot for Dynamics 365 Sales

  • Key steps to install and configure Copilot for Sales

  • Integrating Dynamics 365 with Exchange (SSS)

  • Setting up Copilot for the Power Platform environment

  • Enabling Copilot inside Dynamics 365 Sales

  • Configuring Copilot for Microsoft Teams


Module 3: Exploring Copilot in Action (Sales Focus)

  • How to use Copilot in real-life Sales scenarios

  • Leveraging Copilot within Microsoft Outlook

  • Collaborating using Microsoft Teams


Module 4: Expanding Copilot Across Dynamics 365

  • Introduction to Copilot in Dynamics 365 Customer Service

  • Introduction to Copilot in Dynamics 365 Field Service

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Introduction to Copilot in Microsoft Dynamics 365 Sales in Switzerland through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Switzerland or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Introduction to Copilot in Microsoft Dynamics 365 Sales through face-to-face Classroom Based training in Switzerland. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Introduction to Copilot in Microsoft Dynamics 365 Sales in Switzerland as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Switzerland or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

Introduction to Copilot in Microsoft Dynamics 365 Sales Training Course in Switzerland Schedule

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
19 Oktober 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
22 Oktober 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
31 Oktober 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
05 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
09 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
12 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
13 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
17 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX

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