Mastering Microsoft Teams Voice Training in Switzerland

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 2 Days
  • Level: Intermediate
  • Price: From CHF 2,489
  • Upcoming Date:
  • UK & Switzerland Based Global Training Provider

This course covers Administration of Microsoft Teams Voice features. Delegates will learn the following including hands on labs;

  • Office 365 Teams Voice Features and Functionality
  • Office 365 Teams Voice planning and connectivity options
  • Office 365 Teams Phone Numbers
  • Office 365 Teams Call Routing and Dial Plans
  • Office 365 Teams Emergency Calling
  • Office 365 Teams Direct Routing
We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Delegates should have experience in the management and administration of Microsoft Teams. Whilst experience with VOIP/Telephony systems would be a benefit it is not a requirement. Note this course is for people involved in Microsoft Teams Administration, not end users.

Whilst this is not a PowerShell course, as PowerShell is one of the core administrative tools within Microsoft 365 products - there will be PowerShell steps referenced within the course and used in the labs. Where PowerShell is used in the labs students can either copy and paste the instructions, or in most exercises use a GUI alternative method (though sometimes a GUI alternative is not available). A high level understanding of what PowerShell is would be very beneficial, but not absolutely essential for this course.

Training Outline

Module 1: Overview of voice features

  • Overview of functions and features

Lab 1 – Setup 365 tenant

Module 2: Connectivity Options and Licensing

  • Connectivity
  • Calling Plans
  • Direct Routing
  • Operator Connect
  • Licensing

Lab 2 – Calling Plan trial

Module 3: Phone Numbers

  • Phone Number Types
  • Emergency Addresses
  • Obtaining Phone Numbers
  • Assigning Phone Numbers

Lab 3 – Obtain and Assign Phone Numbers

Module 4: Call Routing

  • Dial Plans
  • Call Routing
  • Location Based Routing
  • Reporting Labels

Lab 4 – Dial Plans and reporting labels

Module 5: Emergency Calling

  • Dynamic Emergency Calling
  • Network Settings
  • Emergency Calling Policies
  • Assigning Emergency Policies
  • Emergency Call Routing Policies
  • Location Information Service (LIS)

Lab 5 – Location Based Routing and Dynamic Emergency Calling

Module 6: Direct Routing

  • Infrastructure Requirements
  • License Requirements
  • Configure Direct Routing

Why Choose Us

Experience Mastering Microsoft Teams Voice in Switzerland through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from Switzerland and worldwide, with flexible planning options for individual and corporate training needs.

Experience Mastering Microsoft Teams Voice in a focused classroom environment in Switzerland. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Mastering Microsoft Teams Voice in Switzerland solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.


Contact us for more detail about our trainings and for all other enquiries!

Mastering Microsoft Teams Voice Training Course in Switzerland Schedule

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
07 Juli 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489
17 Juli 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489
24 Juli 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489
28 Juli 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489
04 August 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489
02 September 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489
07 September 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489
09 September 2026 (2 Days)
Zurich, Geneva, Basel, Bern
CHF 2,489

Switzerland is globally recognized as the gold standard for fintech, precision engineering, and data privacy. Zurich and Geneva are not only financial capitals but also critical hubs for blockchain innovation and high-security IT infrastructure. Home to ETH Zurich, one of the world's leading technical universities, the Swiss ecosystem attracts the brightest minds in cryptography and systems engineering. Our IT training services in Switzerland are designed for those who operate in high-stakes environments where accuracy and security are paramount. We offer specialized courses that cover the full spectrum of modern technology, from secure cloud management to advanced data analytics, ensuring that professionals in the Swiss confederation maintain their competitive edge in a digital-first world.

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