ITIL® 4 Specialist: Create, Deliver and Support Training in Spain

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 3 Days
  • Level: Expert
  • Price: From €1,957+VAT
  • Upcoming Date:
  • UK & Türkiye Based Global Training Provider

In this 3-day hands-on ITIL® 4 Specialist: Create, Deliver and Support Training in Spain, you'll explore how to build, deliver, and support IT-enabled products and services in a structured, value-driven way.

Beyond the technical processes, you'll gain deep insight into team culture, collaboration, communication, innovation, and how to apply modern technologies like automation, AI, and continuous deployment to improve service quality.


Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum. 

Visit our official PECB partner page here: Bilginç IT Academy – PeopleCert Official Partner


Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.


ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

We can organize this training at your preferred date and location. Contact Us!
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

To attend this course, you must hold an ITIL® 4 or ITIL® v3 Foundation certificate.
This ensures all participants have the essential baseline knowledge to dive deeper into advanced service management practices.

Who Should Attend

  • Professionals managing IT service operations

  • Individuals involved in the full product/service lifecycle (development to support)

  • Teams responsible for performance, stability, and continual improvement

  • Anyone ensuring services meet defined quality levels

Training Outline

Quick Refresher: ITIL 4 Fundamentals

  • Core principles, value streams, service value system

Creating Value Through New Services

  • Designing and launching a new service using value stream mapping

  • Integration of service design, testing, release, and change practices

Supporting Existing Live Services

  • Structured models for live service support

  • Key support practices: incident, knowledge, SLAs, monitoring

Tools & Technologies

  • Leveraging automation, RPA, AI, ML, and AIOps

  • Applying CI/CD pipelines to improve speed and consistency

Sourcing & Supplier Management

  • Build vs. buy decisions

  • Comparing outsourcing models

  • Managing service integration with multiple vendors

Why Choose Bilginç IT Academy

At Bilginç IT Academy, we combine our strong presence in both the UK and Türkiye to deliver high-quality, practical training solutions for organizations worldwide.

International Presence with Local Expertise
With operations in the United Kingdom and Türkiye, we bring together global standards and local market understanding to deliver effective training experiences across regions.

Expert Instructors with Real-World Experience
Our courses are delivered by certified trainers with extensive industry experience, ensuring you gain practical knowledge that can be applied immediately.

Corporate-Focused Training Approach
We specialize in training corporate teams, tailoring our programs to meet your organization’s goals, technologies, and project requirements.

Flexible Training Delivery Worldwide
We offer classroom, virtual classroom, and onsite training options globally, tailored to your organization’s needs.

Hands-On, Practical Learning
Our training sessions include real-world scenarios, case studies, and interactive exercises to ensure lasting understanding and skill development.

Proven Track Record
With over 10 years of experience, we have successfully trained professionals from leading organizations across different industries and regions.
Training Reviews
Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Spain facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
09 abril 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT
04 mayo 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT
16 junio 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT
22 junio 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT
19 julio 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT
23 julio 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT
31 julio 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT
23 agosto 2026 (3 Days)
Madrid, Barcelona, Valencia, Seville
€1,957 +VAT

Blog posts related to ITIL® 4 Specialist: Create, Deliver and Support Training Course

ITIL 5 Frequently Asked Questions (FAQ)

ITIL (Information Technology Infrastructure Library) is one of the most widely used frameworks for IT Service Management (ITSM). It provides a structured approach that helps organizations design, deliver, manage, and improve IT services.

What Is ITIL 5? Key Differences Between ITIL 4 and ITIL 5

ITIL 5 redefines how digital services are designed, delivered, and improved. It merges ITSM, Agile, Product Management, and AI oversight into one cohesive model. “From service management to intelligent value creation.”

THE ABC'S OF ITIL: A BEGINNER'S GUIDE TO IT SERVICE MANAGEMENT

The IT Infrastructure Library (ITIL) has been a cornerstone of IT service management for decades, helping organizations streamline processes, improve efficiency, and deliver value to their customers. But where do you start with ITIL? Let’s break it down with the ABC’s of ITIL to understand its key principles and benefits. Read our blog now!

Other trainings and courses related to the ITIL® 4 Specialist: Create, Deliver and Support

Spain has rapidly transformed into one of Europe's most vibrant technology ecosystems, with Madrid, Barcelona, and Valencia emerging as major global innovation hubs. The country is home to prestigious institutions like the Polytechnic University of Catalonia and IE Business School, which fuel the growth of sectors ranging from telecommunications to renewable energy tech. As a leading destination for digital nomads and multinational tech headquarters, Spain prioritizes digital literacy and high-level software engineering skills. Our training programs in Spain are designed to support this flourishing market, providing certifications in Cloud Computing, Cybersecurity, and Data Science. We help professionals across the Iberian Peninsula stay ahead of industry trends and drive the digital transformation of Spain’s increasingly diversified and high-tech economy.

Bilginç IT Academy All Rights Reserved

By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.