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New - Gain the skills needed to make a difference as a new manager.

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

Who Should Attend?

Managers with one to three years of experience who are seeking additional management training.

Your Role as Manager

Discovering the qualities and abilities required for effective management
Identifying the roles and responsibilities managers perform
Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

Defining the goal of performance management
Identifying the process and challenges
Practicing the skills of performance management
Conducting a self-audit on performance management

SLII ® - The Art of Influencing Others

Practicing having effective and more frequent conversations with your direct reports
Increasing your flexibility and adaptability to lead a diverse workforce
Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

Identifying the importance of and requirements for coaching
Learning the micro-skills of effective coaching
Confronting problem behaviors in a tactful manner
Using the AMA Guide to manage a coaching discussion
Differentiating between coaching and disciplining

Building a Motivational Climate

Recognizing the manager’s role in employee motivation
Exploring important elements of the motivational process
Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

Describing the types of delegation that managers can engage in
Assessing your current delegation practices and their challenges
Recognizing what can and can’t be delegated
Describing the phases of effective delegation
Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
A process for coaching behavioral challenges and conducting a delegation discussion
A self-reflection worksheet on business ethics
Performance alignment conversations
An AMA digital asset on motivation and delegation
A motivational climate worksheet

LESSON ONE

Identify the Qualities of Effective Management
Identify Managers’ Roles and Responsibilities
Describe the Steps of Effective Performance Management
Use SMART Goals and Feedback for Managing Performance
Conduct Performance Alignment Discussions

LESSON TWO

Define Leadership Effectiveness
Identify the Three Skills of an SLII® Leader
Describe Employee Development Levels, and Match the Appropriate Leadership Style

LESSON THREE

Practice Having Effective and More Frequent Conversations with Your Direct Reports
Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

LESSON FOUR

Structure an Effective Delegation Conversation
Describe Different Types of Coaching
Use the Two-Minute Challenge for Coaching Discussions
Use the AMA GUIDE to Managerial Coaching

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

AMA2238: Management Skills for New Managers Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.

AMA2238: Management Skills for New Managers Training in Finland

Who Should Attend?

Upcoming Trainings

AMA2238: Management Skills for New Managers Training in Finland

Who Should Attend?

What You Will Learn

Outline

MAKING THE TRANSITION FROM STAFF MEMBER TO SUPERVISOR

Upcoming Trainings