Customers First Training in Finland

  • Learn via: Classroom
  • Duration: 1 Day
  • Level: Fundamentals
  • Price: From €648+VAT

Exceptional customer service goes beyond addressing needs—it’s about creating memorable experiences that inspire trust and loyalty. Customers First is a one-day, immersive workshop designed to help participants build a customer-first approach by combining empathy, active listening, and proactive problem-solving. This course equips learners with practical tools to handle challenging interactions, elevate customer experiences, and develop a personalised service framework aligned with their organisation’s goals.

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We can host this training at your preferred location.

Prerequisites

Participants should have:

  • No formal prerequisites for this course.
  • However, participants are encouraged to bring their organisation’s customer service policy, principles, or framework (if applicable).

Target Audience

This course is designed for:

  • Individuals working in customer-facing roles.
  • Professionals transitioning into customer service or relationship management positions.
  • Anyone seeking to enhance their ability to deliver exceptional, customer-focused service.

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Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

07 toukokuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
29 toukokuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
03 kesäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
04 kesäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
05 kesäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
09 kesäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
14 kesäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
05 heinäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€648 +VAT
Customers First Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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