Effective Facilitation for Business Analysts Training in Finland

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT
We can host this training at your preferred location. Contact us!

New & Exclusive - Acquire the facilitation skills necessary to effectively manage requirements meetings and workshops.

Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops.

In this highly interactive two-day course, you'll gain the skills to be an effective facilitator - one who can help stakeholders define their needs and form quantifiable requirements. You'll learn tested techniques for meeting planning and preparation, brainstorming, analysis, and decision-making. You will have the opportunity to practice these techniques in a safe environment with a trained facilitator who will give you relevant, timely feedback. Advanced topics will also be covered, including virtual facilitation, conflict management, and root cause analysis. You will leave class with the confidence to facilitate a meeting from the planning stages, motivating group participation, building consensus, maintaining session focus, and evaluating results for lessons learned.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.



Who Should Attend?

Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.

  • The role of facilitation in business analysis
  • Plan a facilitated meeting
  • Create an agenda and risk analysis
  • Use the appropriate facilitation techniques in a meeting
  • Plan for and facilitate in a virtual meeting environment
  • Use advanced brainstorming, analysis, and decision-making techniques
  • Manage conflict in a facilitated meeting

1. Facilitation Basics

  • What Facilitation Is
  • The Role of the Facilitator
  • To Facilitate or Not to Facilitate?
  • Benefits of Facilitation
  • Facilitation in Business Analysis

2. Planning a Facilitated Meeting

  • Why Planning is Critical
  • Defining the Purpose
  • The Facilitated Meeting Planning Worksheet
    • Key Characteristics of Participants
    • Meeting Risks and Responses

3. Facilitation Techniques

  • Building an Agenda
  • Techniques for Facilitated Meetings
    • Brainstorming
    • Gap Analysis
    • T-Charts (or Force Field Analysis)
    • Model Types
    • Impact/Effort Grid
    • Multi-Voting

4. Conducting a Meeting

  • Facilitation Actions
  • Facilitation Behaviors

5. Virtual Meetings

  • Challenge of Teleconferences and Web-Conferences
  • Meeting with Dispersed Participants
  • Best Practices for Virtual Meetings

6. More Techniques for Facilitation

  • Brainwriting (Anonymous Brainstorming)
  • Root Cause Analysis
  • Criteria-Based Grid
  • How Various Models Can be Used with Groups

7. Managing Conflict

  • Understanding Conflict
  • Good vs. Bad Conflict
  • Resolving Conflict between Participants
  • Resolving Conflict between Participant and Facilitator

Exercises:

  • Complete a Facilitation Meeting Plan
  • Create Meeting Agenda
  • Practice Facilitating Multiple Meetings
  • Practice Root Cause Analysis
  • Complete a Criteria-Based Grid



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

07 helmikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
10 helmikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
14 helmikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
27 helmikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
22 maaliskuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
26 maaliskuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
01 huhtikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
07 huhtikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
Effective Facilitation for Business Analysts Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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