ISO/IEC 20000-1:2018 Implementation Course Training in Finland

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT

This practical course provides key guidance to organizations that plan to improve the quality and cost effectiveness of their IT service delivery by implementing an IT service management system based on ISO/IEC 20000-1:2011.

Using a step-by-step approach to the implementation process, an experienced instructor explains the requirements of ISO/IEC 20000-1:2011, while hands-on exercises and take-home reference material help you develop the knowledge and skill required to implement an international best practice IT service management system within your organization.

We can organize this training at your preferred date and location. Contact Us!

What You Will Learn

By attending this course, you will:

  • Develop the expertise to implement an IT service management system
  • Have the ability to apply international best practice to your organization
  • Help to save your organization time and money by improving the performance of day to day IT operations
  • Assist your organization to improve customer relationships and gain industry recognition through quality service delivery
  • Be able to support the integration of ISO/IEC 20000 with other management systems, such as ISO 9001 and ISO/IEC 27001

Training Outline

Implementing an IT Service Management System based on ISO/IEC 20000-1 Training Course



Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
06 elokuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
16 elokuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
19 elokuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
09 syyskuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
18 syyskuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
06 lokakuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
12 lokakuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
03 marraskuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,203 +VAT
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