ISO/IEC 20000-1:2018 Implementation Course Training in Finland

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT
We can host this training at your preferred location. Contact us!

This practical course provides key guidance to organizations that plan to improve the quality and cost effectiveness of their IT service delivery by implementing an IT service management system based on ISO/IEC 20000-1:2011.

Using a step-by-step approach to the implementation process, an experienced instructor explains the requirements of ISO/IEC 20000-1:2011, while hands-on exercises and take-home reference material help you develop the knowledge and skill required to implement an international best practice IT service management system within your organization.

By attending this course, you will:

  • Develop the expertise to implement an IT service management system
  • Have the ability to apply international best practice to your organization
  • Help to save your organization time and money by improving the performance of day to day IT operations
  • Assist your organization to improve customer relationships and gain industry recognition through quality service delivery
  • Be able to support the integration of ISO/IEC 20000 with other management systems, such as ISO 9001 and ISO/IEC 27001

Implementing an IT Service Management System based on ISO/IEC 20000-1 Training Course



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
08 elokuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
08 elokuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
10 syyskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
12 syyskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
13 syyskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
17 syyskuuta 2024
Helsinki, Espoo
€2,203 +VAT Book Now
Classroom / Virtual Classroom
23 syyskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
26 syyskuuta 2024
Helsinki, Espoo
2 Days
ISO/IEC 20000-1:2018 Implementation Course Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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