ITIL® 4 Specialist: Create, Deliver and Support Training in Finland

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 3 Days
  • Level: Expert
  • Price: From €1,957+VAT
  • Upcoming Date:
  • UK Based Global Training Provider

In this 3-day hands-on ITIL® 4 Specialist: Create, Deliver and Support Training in Finland, you'll explore how to build, deliver, and support IT-enabled products and services in a structured, value-driven way.

Beyond the technical processes, you'll gain deep insight into team culture, collaboration, communication, innovation, and how to apply modern technologies like automation, AI, and continuous deployment to improve service quality.


Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum. 

Visit our official PECB partner page here: Bilginç IT Academy – PeopleCert Official Partner


Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.


ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

To attend this course, you must hold an ITIL® 4 or ITIL® v3 Foundation certificate.
This ensures all participants have the essential baseline knowledge to dive deeper into advanced service management practices.

Who Should Attend

  • Professionals managing IT service operations

  • Individuals involved in the full product/service lifecycle (development to support)

  • Teams responsible for performance, stability, and continual improvement

  • Anyone ensuring services meet defined quality levels

Training Outline

Quick Refresher: ITIL 4 Fundamentals

  • Core principles, value streams, service value system

Creating Value Through New Services

  • Designing and launching a new service using value stream mapping

  • Integration of service design, testing, release, and change practices

Supporting Existing Live Services

  • Structured models for live service support

  • Key support practices: incident, knowledge, SLAs, monitoring

Tools & Technologies

  • Leveraging automation, RPA, AI, ML, and AIOps

  • Applying CI/CD pipelines to improve speed and consistency

Sourcing & Supplier Management

  • Build vs. buy decisions

  • Comparing outsourcing models

  • Managing service integration with multiple vendors

Why Choose Us

Experience live, interactive learning from the comfort of your home or office with Bilginç IT Academy's Online Instructor-Led ITIL® 4 Specialist: Create, Deliver and Support Training in Finland. Engage directly with expert trainers in a virtual environment that mirrors the energy and schedule of a physical classroom.

  • Live Sessions: Join scheduled classes with a live instructor and other delegates in real-time.
  • Interactive Experience: Engage in group activities, hands-on labs, and direct Q&A sessions with your trainer and peers.
  • Global Expert Trainers: Learn from a handpicked global pool of expert trainers with deep industry experience.
  • Proven Expertise: Benefit from over 30 years of quality training experience, equipping you with lasting skills for success.
  • Scalable Delivery: Accessible worldwide, including Finland, with flexible scheduling to meet your professional needs.

Immerse yourself in our most sought-after learning style for ITIL® 4 Specialist: Create, Deliver and Support Training in Finland. Our hand-picked classroom venues in Finland offer an invaluable human touch, providing a focused and interactive environment for professional growth.

  • Highly Experienced Trainers: Boost your skills with trainers boasting 10-20+ years of real-world experience.
  • State-of-the-Art Venues: Learn in high-standard facilities designed to ensure a comfortable and distraction-free experience.
  • Small Class Sizes: Our limited class sizes foster meaningful discussions and a personalized learning journey.
  • Best Value: Achieve your certification with high-quality training and competitive pricing.

Streamline your organization's training requirements with Bilginç IT Academy’s Onsite ITIL® 4 Specialist: Create, Deliver and Support Training in Finland. Experience expert-led learning at your own business premises, tailored to your corporate goals.

  • Tailored Learning Experience: Customize the training content to fit your unique business projects or specific technical needs.
  • Maximize Training Budget: Eliminate travel and accommodation costs, focusing your entire budget on the training itself.
  • Team Building Opportunity: Enhance team bonding and collaboration through shared learning experiences in your workspace.
  • Progress Monitoring: Track and evaluate your employees' progression and performance with relative ease and direct oversight.
Contact us for more detail about our trainings and for all other enquiries!

Available Training Dates

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
09 huhtikuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT
04 toukokuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT
13 toukokuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT
16 kesäkuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT
22 kesäkuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT
19 heinäkuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT
22 heinäkuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT
23 heinäkuuta 2026 (3 Days)
Helsinki, Espoo, Tampere €1,957 +VAT

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Finland is globally recognized as a leader in education and high-tech innovation, particularly in the fields of mobile telecommunications and software engineering. Helsinki, Espoo, and Tampere form a powerful tech triangle, supported by the research excellence of Aalto University and a long history of pioneering technology. The Finnish tech culture is built on a foundation of early digital adoption, making it a world leader in IoT, cybersecurity, and gaming technology. Our IT training programs in Finland are designed for a workforce that demands the highest technical standards and precision. We focus on delivering advanced certifications in Network Security, Software Architecture, and Cloud Native development, ensuring that Finland continues to set the benchmark for technological sophistication in the Nordic region.

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