ITIL® 4 Specialist: Plan, Implement and Control Training in Finland

  • Learn via: Classroom
  • Duration: 3 Days
  • Level: Intermediate
  • Price: From €3,204+VAT
We can host this training at your preferred location. Contact us!

This course is part of the ITIL Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page.

The ITIL 4 Plan, Implement, and Control module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Asset Management Practice, ITIL 4 Change Enablement Practice, ITIL 4 Deployment Management Practice, ITIL 4 Release Management Practice, ITIL 4 Service Configuration Management Practice publications.

There is a 90-minute, closed book, 60 question multiple choice examination associated with this course. Pass mark is 39 (65%).

This exam is online and can be booked at a time of the delegates choosing once the course has finished and will be invigilated virtually by PeopleCert.

An ITIL 4 foundation certificate.

Target Audience

This course is applicable for IT professionals or anyone who has an interest in the discipline/practice of IT asset management, Change enablement, Deployment management, Release management or Service Configuration management. This course is ideal for those individuals involved at the operational level of service delivery and wish to explore how best practices can be used to assist their organisation improve.

This course can also be a used as a qualifying certificate to contribute towards the ITIL®4 Master qualification level.

The course will help learners to:

  • Understand practice key concepts
  • Understand the processes within each practice
  • Understand the roles and competencies within each practice
  • Understand how technology supports and enables the practice
  • Understand the role that third parties play within each practice
  • Understand how the maturity model can be used the develop and improve the practice
  • Understand how the ITIL 4 Guiding principles align with each practice
  • Understand what practice success factors and KPIs could be used to ensure success of each practice.

This course delivers for learners the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management practices focussed around implementation and control of service, IT hardware, software or processes. It covers the ITIL 4 Asset Management Practice, the ITIL 4 Change Enablement Practice, the ITIL 4 Deployment Management Practice, the ITIL 4 Release Management Practice, and the ITIL 4 Service Configuration Management Practice.

It is intended to provide learners with best practice guidance at both strategic and operational levels for maximizing value from the Practices.

The ITIL 4 Plan, Implement, and Control Practices module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the course. It also allows learners to ‘meet’ like-minded people, share experiences and learn from each other whilst taking onboard the best practice advice and guidance provided by the trainer.



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
03 kesäkuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
12 kesäkuuta 2024
Helsinki, Espoo
€3,204 +VAT Book Now
Classroom / Virtual Classroom
13 heinäkuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
27 heinäkuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
05 elokuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
05 elokuuta 2024
Helsinki, Espoo
€3,204 +VAT Book Now
Classroom / Virtual Classroom
04 elokuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
18 syyskuuta 2024
Helsinki, Espoo
3 Days
ITIL® 4 Specialist: Plan, Implement and Control Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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