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Develop the management tools to help you fully lead and motivate your team to higher productivity.

Change is normal. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who have different interests and viewpoints.

This course will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate, and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and people skills to meet your new challenges with increased confidence, respect, and power.

Who Should Attend?

New supervisors with fewer than five years of supervisory experience and process and production supervisors who want the benefit of basic management skills training.

Understand Your Role as a Supervisor and Different Supervisory Styles
Effectively Communicate Using Different Methods
Apply Time Management Best Practices for You and Your Team
Understand Diversity and Individual Differences
Perform a Performance Appraisal
Use Motivation as a Tool to Delegate
Effectively Give Feedback Through Coaching

Embracing Your New Role and Expectations

What your boss, employees, peers and senior management expect from you in your supervisory role
Four basic management functions: planning, organizing, communicating, monitoring

Managing a Diverse Workforce

Diversity issues and how they affect you, your work unit and your company
Understand the Americans with Disabilities Act (ADA), hostile environment and other key laws and legal terms relevant to your supervisory position

Filling Your Communication Skills Toolbox

Advantages and disadvantages of one-way and two-way communication and when to use each
Capitalize on the benefits of email
Demonstrate paraphrasing to check for content understanding
Experience the impact of nonverbal communication
How to ask questions that get the answers you really need

Coaching for High Quality Performance

How to give and receive criticism constructively
Learn to minimize defensiveness in yourself and others
Demonstrate a five-step coaching discussion model

Creating a Motivating Environment

Establish the essentials of a motivating environment
Demonstrate rules for reinforcing productive behavior

Taking Delegation, Performance and Team Development to the Next Level of Excellence

Use delegation as a motivational tool
Develop a strategy for solving a current employee motivational problem

Managing Performance Appraisals

Understand your company’s appraisal system
Record keeping and compliance issues
Write a performance appraisal document
Conduct an effective performance appraisal meeting

Managing Time Effectively

Key principles of effective time management
Share time management best practices
Five stages of managing meetings

Planning for Continuing Growth

Select and prioritize your own next steps
Develop an action plan for continuing professional development

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

AMA2248 Management Skills for New Supervisors Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.

AMA2248 Management Skills for New Supervisors Training in Finland

Who Should Attend?

Upcoming Trainings

AMA2248 Management Skills for New Supervisors Training in Finland

Who Should Attend?

What You Will Learn

Outline

MAKING THE TRANSITION FROM STAFF MEMBER TO SUPERVISOR

Upcoming Trainings