Mastering Microsoft Teams Voice Training in Finland

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Intermediate
  • Price: From €2,463+VAT
We can host this training at your preferred location. Contact us!

This course covers Administration of Microsoft Teams Voice features. Delegates will learn the following including hands on labs;

  • Office 365 Teams Voice Features and Functionality
  • Office 365 Teams Voice planning and connectivity options
  • Office 365 Teams Phone Numbers
  • Office 365 Teams Call Routing and Dial Plans
  • Office 365 Teams Emergency Calling
  • Office 365 Teams Direct Routing

Delegates should have experience in the management and administration of Microsoft Teams. Whilst experience with VOIP/Telephony systems would be a benefit it is not a requirement. Note this course is for people involved in Microsoft Teams Administration, not end users.

Whilst this is not a PowerShell course, as PowerShell is one of the core administrative tools within Microsoft 365 products - there will be PowerShell steps referenced within the course and used in the labs. Where PowerShell is used in the labs students can either copy and paste the instructions, or in most exercises use a GUI alternative method (though sometimes a GUI alternative is not available). A high level understanding of what PowerShell is would be very beneficial, but not absolutely essential for this course.

Module 1: Overview of voice features

  • Overview of functions and features

Lab 1 – Setup 365 tenant

Module 2: Connectivity Options and Licensing

  • Connectivity
  • Calling Plans
  • Direct Routing
  • Operator Connect
  • Licensing

Lab 2 – Calling Plan trial

Module 3: Phone Numbers

  • Phone Number Types
  • Emergency Addresses
  • Obtaining Phone Numbers
  • Assigning Phone Numbers

Lab 3 – Obtain and Assign Phone Numbers

Module 4: Call Routing

  • Dial Plans
  • Call Routing
  • Location Based Routing
  • Reporting Labels

Lab 4 – Dial Plans and reporting labels

Module 5: Emergency Calling

  • Dynamic Emergency Calling
  • Network Settings
  • Emergency Calling Policies
  • Assigning Emergency Policies
  • Emergency Call Routing Policies
  • Location Information Service (LIS)

Lab 5 – Location Based Routing and Dynamic Emergency Calling

Module 6: Direct Routing

  • Infrastructure Requirements
  • License Requirements
  • Configure Direct Routing


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

13 tammikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
13 tammikuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
24 maaliskuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,463 +VAT
Book Now
24 maaliskuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
€2,463 +VAT
Book Now
04 toukokuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
04 toukokuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
26 toukokuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
01 kesäkuuta 2025 (2 Days)
Helsinki, Espoo
Classroom / Virtual Classroom
Mastering Microsoft Teams Voice Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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