Maximising Customer Satisfaction in a Technical Environment Training in Finland

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Intermediate
  • Price: From €2,593+VAT
We can host this training at your preferred location. Contact us!

This facilitated course will give you a greater understanding of the important role that excellent customer service plays in any organisation and how excellent customer service fits into your world. It will offer really practical advice which will enable you to meet the daily challenge of consistently providing excellent customer service.

Individuals who work in technical environments are now expected to also be customer service professionals. This course will demonstrate that great customer service can not only improve the level of support you provide for your internal and external customers but also improve your own working life.

Target Audience:

This course is for anyone working in a technical support role.



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
23 marraskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
24 marraskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
26 marraskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
23 marraskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
24 marraskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
06 tammikuuta 2025
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
26 marraskuuta 2024
Helsinki, Espoo
2 Days
Classroom / Virtual Classroom
15 tammikuuta 2025
Helsinki, Espoo
2 Days
Maximising Customer Satisfaction in a Technical Environment Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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