Siebel Business Analyst 15.5 Training in Finland

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 5 Days
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

This Siebel Business Analyst training examines Siebel applications in two dimensions. The first dimension, breadth and functionality, is covered in the first two days of the course; you'll become familiar with the defining features of Siebel applications, including Siebel Sales and Siebel Call Center. You'll also explore administration and automation options, including Siebel Workflow, Assignment Manager, and Task UI.

The second dimension, depth and technology, is provided in the last three days of training, which helps business analysts develop the knowledge and skills to participate in a Siebel implementation project. You will explore foundational aspects such as the architecture and data access. You will then use Siebel Tools to explore customizing the application business logic, user interface, and automation options. Finally you will look at global deployment, integration considerations, and recommended implementation practices.

There are no prerequisites for this course.

  • Navigate Siebel applications
  • Use a wide range of Siebel application functionality
  • Translate user requirements into technical specifications
  • Explore application configuration options using Siebel Tools

Using Siebel CRM

  • Introducing Siebel CRM Applications
  • Navigating

Working with Data in the Siebel User Interface

  • Common Siebel Business Entities
  • Representing customers with Accounts and Contacts
  • Describing tasks with Activities
  • Defining sales-related objects with Opportunities and Quotes
  • Resolving customer issues with Service Requests
  • Using Siebel business entities to implement business practices

Siebel Application Features

  • Siebel Sales scenario: Opportunity Management
  • Siebel Sales scenario: Forecasting
  • Remote, TAS, Sales Methodologies
  • Siebel Call Center: service scenario
  • Email Response, SmartScript, Hoteling, and Multi-Tenancy

Other Siebel Features

  • iHelp
  • Inbox
  • Reports
  • Audit Trail
  • Search
  • Administration

Technical Topics

  • Architecture
  • Security
  • Access Control
  • Siebel Tools
  • Data Model
  • Workflow
  • Assignment Manager
  • Task UI

Deployment Considerations

  • Global Deployment
  • Integration Options


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
23 heinäkuuta 2024
Helsinki, Espoo
5 Days
Classroom / Virtual Classroom
04 elokuuta 2024
Helsinki, Espoo
5 Days
Classroom / Virtual Classroom
12 elokuuta 2024
Helsinki, Espoo
5 Days
Classroom / Virtual Classroom
13 elokuuta 2024
Helsinki, Espoo
5 Days
Classroom / Virtual Classroom
03 syyskuuta 2024
Helsinki, Espoo
5 Days
Classroom / Virtual Classroom
02 syyskuuta 2024
Helsinki, Espoo
5 Days
Classroom / Virtual Classroom
09 syyskuuta 2024
Helsinki, Espoo
5 Days
Classroom / Virtual Classroom
26 syyskuuta 2024
Helsinki, Espoo
5 Days
Siebel Business Analyst 15.5 Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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