Skills Hack - Customer Experience Training in Finland

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 3 Hours
  • Level: Fundamentals
  • Price: From €520+VAT
We can host this training at your preferred location. Contact us!

“Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.”
Joey Coleman, Experience This! Host and CX Expert
Author of Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days

Regardless of your service, product, size of business or industry, customer experience has proven to be a key differentiating point for service led organisations and their success.

This course has been developed specifically to help you understand what customer experience is and how this approach can further enhance the quality of service you, your team and your organisation provides and how you can enrich your reputation to live its values and principles.

Target audience

This ½ day session is suitable for individuals who deal with external or internal customers. Anyone who would like to gain an insight into the bigger picture that understanding the customer journey brings will benefit from attending.



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

10 helmikuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
13 helmikuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
23 helmikuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
10 helmikuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
13 helmikuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
23 helmikuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
25 maaliskuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
06 huhtikuuta 2025 (3 Hours)
Helsinki, Espoo
Classroom / Virtual Classroom
Skills Hack - Customer Experience Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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