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The world of work is faster paced than ever before. There's so much going on that people can't remember everything and it's harder than ever to find the time to attend formal training courses.

Learning in the workflow means that people do not have to step away from their work to learn. Instead, they 'pull' the learning or support that they need and use it inside their work. Organisations are increasingly turning to workflow learning to provide high-quality resources to help improve and support performance and get a better return on their L&D investment.

Now, more than ever, it's essential to be able to provide solutions that employees can use to support and improve their performance without leaving their workspace.

Target audience

This course is designed for L&D heads, business partners, consultants, and instructional designers who want to provide relevant and effective workflow-based learning.

By the end of this course, learners will be able to do the following:

Make the case for adopting workflow learning
Implement an agile approach to developing just-in-time learning and support resources
Produce a performance support resource
Produce a piece of ‘just-in-time’ learning
Explain how they would implement, curate, evaluate and maintain workflow learning resources

Assessment

Participants will provide documented evidence of how they have applied their learning to their work.

Part One: Getting started (prerequisites)

Before the workshop, there is an imporant pre course preparation document which will be marked as a milestone within QA's online platform. The participants will have to:

Read the brief for the ‘Apply’ phase of the learning
Establish their goals for the course
Decide on a workflow learning project to work on in the course and in the 'Apply' phase and agree it with their line manager

Part Two: Three-day workshop

Day One: Foundations of workflow learning

Why workflow learning matters
Using an agile development approach
Analysing the need and building the concept
Designing the user experience
Choosing delivery media

Day Two: Creating a performance support resource

Production tools and platforms
Planning performance support
Understanding prototypes and testing
Producing a prototype performance support resource
Showcasing and testing the performance support prototype and feedback

Day Three: Developing just-in-time learning

How to build a just-in-time learning asset
Produce a prototype just-in-time learning asset
Showcase and testing the just-in-time learning prototype and feedback
Implementing, curating, evaluating and maintaining workflow learning
Workshop wrap up and next steps

Part Three: Applying the learning at work

Learners will have up to two months to further develop both prototypes for real-world implementation at work
They will document the process using a template we provide
The project work will be signed-off by their line manager and submitted to TAP for checking

Obtaining a digital badge

Upon completion of the steps in Part three a digital badge will be awarded.

If you have completed 9 or more days of TAP Training and been awarded the associated digital badges, you can claim a TAP Excellence badge by writing to qa.customerservice@qa.com

TAP Creating Workflow Learning Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.

TAP Creating Workflow Learning Training in Finland

Upcoming Trainings

TAP Creating Workflow Learning Training in Finland

What You Will Learn

Outline

Upcoming Trainings