TDWI BI Program Management: A Competency Center Approach to BI Excellence, Finland

We can host this training at your preferred location. Contact us!

A BI program is a large and complex undertaking with competing interests, conflicting priorities, and simultaneous projects that must be managed from a “big picture” point of view. Program management encompasses the organization, disciplines, and activities necessary to coordinate interdependent projects. And it extends beyond project activities to ensure quality and availability of business-critical information services and continuous support of vital business decision-making processes.

The very broad scope of BI program management encompasses business alignment, value management, quality management, change management, and risk management. Find out how a BI competency center (BICC) approach to program management will substantially increase the impact of your BI program.

There are no prerequisites for this course.

BI program managers, directors, and sponsors; leaders and managers in BI and business analytics; leaders and managers for enterprise data and information management.

The definition and purpose of a BICC
The business case for a BICC: value realization, risk mitigation, standardization, prioritization, alignment, agility, etc.
Roles and responsibilities of a BICC: assessment, coordination, communication, etc.
Organizational structures for a BICC and relationships with other shared-services groups such as data governance council and PMO
Steps to creating a BICC, including issues, challenges, and mistakes to avoid
Day-to-day activities of BICC operations: end-user support, training, stakeholder communications, collaboration, user group management, change control, etc.
Techniques to sustain, evolve, and mature the BICC

Module 1 – Business Intelligence and Program Management

BI Scope and Complexity
- Stakeholders and Services
- Functions and Data
- Processes and Projects
- Tools and Technologies
- The BI Framework
Programs vs. Projects
- Definitions and Contrasts
- Program-Project Relationships
- The Need for Program Management
BI Program Management Responsibilities
- Business Impact: Portfolio, Value, Capabilities
- BI Results: Services, Utilization, Quality
- BI Implementation: Processes, Data & Metadata, Change
- BI Culture: Stakeholders, Coordination, Communication

Module 2 – Business Intelligence Competency Centers

BICC Basics
- Definitions
- Purpose
- BICC and CoE
- BICC and Program Management
BICC Business Case
- Tangible Benefits
- Intangible Benefits
- Quantitative Benefits
BICC Technical Case
- Tangible Benefits
- Intangible Benefits
BICC Functions
- Program and Project Oversight
- Data Stewardship and Data Quality
- Competencies and Resourcing
- Training and Support
- Architecture and Infrastructure
- Vendors and Contracts
- Issue Resolution and Change Management
BI Functions
- Back-End BI – Data Sourcing, Integration, and Warehousing
- Front-End BI – Reporting, Performance Management, and Analytics
- BICC Organization Models
- Guidance and Governance Models
- Services Models
- Shared Services
- Central Services
- Self Service
- Hybrids

Module 3 – BICC Roles and Responsibilities

Alignment
- BI Portfolio Management
- Planning, Priorities, and Roadmap
- Agility, Adaptability, and Change Management
Impact
- Range of Services
- Reach into the Business
- Utilization and Satisfaction
Architecture
- Business Architecture
- Information Architecture
- Data Integration Architecture
- Technology Architecture
Quality
- Business and Services Quality
- Information and Data Quality
- Technical Quality
Culture
- Communication, Coordination, and Collaboration
- Governance and Stewardship
- Decision Models
- BI Maturity
BICC Participation Models
- Ownership
- Stewardship
- Advisory
- Standards
- Assessment
BI Program Assessment
- TDWI BI Maturity Model
- A Self-Assessment Technique
- Using Assessment Results

Module 4 – Building a BICC

BICC Charter
- Scope
- Sponsorship and Funding
- Leadership and Stakeholders
BICC Lifecycle
- Stages of BICC Development
Organizational Structure
- Hierarchy and Centralization
- Collaboration and Distribution
- Hybrid
BICC Job Roles
- Program Manager
- Business Analysts
- Architects
- Data Management Specialists
- Designers / Developers
- Administrators
BI Competencies
- Personal and Interpersonal
- Business and Industry
- Leadership and Management
- BI Design, Development, and Operations
- Training, Service, and Support
BICC in the Enterprise
- BICC Partnerships
- Organizational Relationships

Module 5 – Operating the BICC

Continuous Operations
- Day-to-Day Activities (mapped to Module 2 BICC Functions)
Growth and Change
- Evolving the BICC
Sustaining the BICC
- Best Practices
- Mistakes to Avoid

TDWI BI Program Management: A Competency Center Approach to BI Excellence Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.

TDWI BI Program Management: A Competency Center Approach to BI Excellence Training in Finland

Upcoming Trainings

TDWI BI Program Management: A Competency Center Approach to BI Excellence Training in Finland

Prerequisites

Who Should Attend

What You Will Learn

Outline

Upcoming Trainings