ITIL® 4 - Half day Overview Training in Netherlands

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 3 Hours
  • Level: Fundamentals
  • Price: From €700 +TAX
  • Upcoming Date:

This short introductory course provides a high-level overview of modern service management principles and introduces delegates to ITIL 4, the latest evolution of global best practice from PeopleCert.

As organisations increasingly rely on IT to support digital transformation and strategic business change, IT service management has become a critical capability. ITIL 4 offers a flexible, integrated system for the governance and management of IT enabled services. It reflects new ways of working, including DevOps, Agile and Lean, and addresses the challenges and opportunities of operating in digital environments.



Prerequisites

There are no prerequisites for this course.

Target audience

This course is suitable for IT professionals, customers, users, and anyone involved in the provision or receipt of IT enabled services who requires an introductory understanding of ITIL 4.


What You Will Learn

By the end of this half day session, delegates will:

  • Gain a high-level understanding of modern service management principles
  • Be introduced to the ITIL 4 framework and its purpose
  • Recognise how ITIL 4 supports digital transformation and evolving ways of working
  • Understand how ITIL 4 aligns with Agile, Lean, and DevOps approaches

Training Outline

Introduction to service management

  • Key concepts of service management
  • The role of service management in modern digital organisations

Introduction to ITIL 4

  • Purpose and evolution of the ITIL framework
  • ITIL 4 as a flexible system for governance and management
  • Core elements of the ITIL 4 approach

ITIL 4 in the digital era

  • How ITIL 4 supports digital transformation
  • Integrating Agile, DevOps and Lean ways of working
  • Addressing challenges in delivering IT enabled services

Summary and next steps

  • Overview recap
  • Further learning pathways and ITIL certification options

Exams and assessments

This course does not include formal assessments.

Hands-on learning

This is a theory-based course. While there are no formal practical exercises, learners are encouraged to participate in interactive discussions to explore how ITIL 4 concepts apply to real-world service environments.

Why Choose Us

Leading UK-based global training provider since 1995.

Experience ITIL® 4 - Half day Overview in Netherlands through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Netherlands or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience ITIL® 4 - Half day Overview through face-to-face Classroom Based training in Netherlands. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange ITIL® 4 - Half day Overview in Netherlands as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Netherlands or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.


Contact us for more detail about our trainings and for all other enquiries!

ITIL® 4 - Half day Overview Training Course in Netherlands Schedule

Join our public courses in our Netherlands facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
12 oktober 2026 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX
13 oktober 2026 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX
18 oktober 2026 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX
31 oktober 2026 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX
01 januari 2027 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX
10 januari 2027 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX
07 maart 2027 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX
22 april 2027 (3 Hours)
Amsterdam, Rotterdam, Utrecht, Eindhoven
€700 +TAX

The Netherlands is widely recognized as the digital gateway to Europe, boasting one of the world’s most advanced networking and IT infrastructure landscapes centered in Amsterdam, Rotterdam, and the tech-heavy Eindhoven. Known as the 'Silicon Canals,' the Dutch ecosystem is a magnet for international tech giants and logistics innovators, supported by world-class technical universities like TU Delft and Eindhoven University of Technology. The country is a global pioneer in semiconductor technology, cybersecurity, and e-commerce logistics, requiring a workforce with exceptional technical precision. Our training solutions in the Netherlands focus on high-demand skills such as DevOps, Enterprise Architecture, and Advanced Networking. We provide the expertise necessary for professionals to excel in a highly open, innovative, and tech-driven economy that serves as a critical node in the global digital supply chain.