AMA2206: How to Communicate with Diplomacy, Tact and Credibility Training in Norway

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €3,633+VAT
We can host this training at your preferred location. Contact us!

Be a consistently professional communicator—even in difficult circumstances.

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations.

This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.



Who Should Attend?

Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.

  • Apply diplomacy and tact to be a credible and effective communicator
  • Manage the impact your communications have on your image
  • Define and leverage your communication style
  • Develop and demonstrate better listening skills
  • Understand the importance of perceptions
  • Explore communication style differences and learn to flex your own style
  • Recognize the impact of stress on communications and be able to adjust for it
  • Know what makes effective, powerful communication and develop the skills to model it

The Importance of Perception

  • Understanding how perception and image can impact others’ perception of you and your performance
  • Recognizing how diplomacy, tact and credibility are demonstrated through good communication

Communication Style Differences

  • Knowing how style impacts the image others have of you
  • Flexing your style to communicate with more diplomacy, tact and credibility
  • Completing the Insight Inventory® to better understand how style affects your communication effectiveness
  • Flexing your style to gender, generation and position
  • Recognizing how stress impacts how you use your style traits

Effective and Powerful Communication

  • Identifying and removing the roadblocks to effective communication
  • Knowing how to positively impact the visual, verbal and vocal components of communication
  • Describing the Know-Feel-Do Model of communicating
  • Implementing strategies for powerful communications and practicing them
  • Understanding nonverbal communication as a critical part of the communication process

Effective Listening Skills

  • Applying good listening skills in order to communicate with diplomacy, tact and credibility
  • Identifying the barriers and obstacles to effective listening
  • Using good listening skills to build and improve your image
  • Knowing how ineffective listening can cost you and the organization

Diplomacy, Tact and Credibility

  • Defining the five actions that make for credible communication
  • Applying diplomacy, tact and credibility skills to create more effective communication
  • Identifying how “hot buttons” make people lose their diplomacy and tact—and credibility
  • Being aware of your “hot buttons,” and preparing before you face these situations


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Norway facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
09 januar 2025
Oslo, Bergen, Trondheim
2 Days
Classroom / Virtual Classroom
10 januar 2025
Oslo, Bergen, Trondheim
2 Days
Classroom / Virtual Classroom
09 januar 2025
Oslo, Bergen, Trondheim
2 Days
Classroom / Virtual Classroom
10 januar 2025
Oslo, Bergen, Trondheim
2 Days
Classroom / Virtual Classroom
21 februar 2025
Oslo, Bergen, Trondheim
2 Days
Classroom / Virtual Classroom
25 februar 2025
Oslo, Bergen, Trondheim
2 Days
Classroom / Virtual Classroom
04 mars 2025
Oslo, Bergen, Trondheim
2 Days
Classroom / Virtual Classroom
21 februar 2025
Oslo, Bergen, Trondheim
2 Days
AMA2206: How to Communicate with Diplomacy, Tact and Credibility Training Course in Norway

The Nordic country Norway, is in Northern Europe. Known for its stunning natural beauty, including fjords, mountains, and forests, Norway is also famous for its high standard of living and strong social welfare system. Norway's capital and largest city is Oslo. Tromsø, Bergen, Trondheim and Stavanger are the other tourist attracting cities of Norway.

Norway is a constitutional monarchy with King Harald V as the head of state. The country has a population of 5,425,270 as of January 2022. Norway is a relatively small country and has a relatively low population density, with much of its land area covered by forests, mountains, and fjords. Despite its small size, Norway is known for its rich cultural heritage, strong economy, and stunning natural beauty, which attracts millions of visitors every year. This Nordic country is also known for its winter sports, such as skiing and snowboarding, and is a popular destination for outdoor enthusiasts.

Norway has a long history of invention and is home to numerous more top-tier tech firms and research facilities, such as; Kongsberg Gruppen, Telenor, Atea, Evry and Gjensidige Forsikring.

Due to the country's high latitude, there are large seasonal variations in daylight. From late May to late July, the sun never completely descends beneath the horizon. Which attracts many tourists around the world to see the "Land of the Midnight Sun". Tourists mainly visit Sognefjord, Norway's Largest Fjord, Pulpit Rock, one of the most photographed sites in Norway and of course the capital; Oslo.

Oslo is considered the business center of Norway. It is the country's largest city and the capital of Norway. The city is home to many of Norway's largest and most important companies, as well as several international organizations and research institutions. Additionally, the city is a popular tourist destination, known for its scenic location on the Oslo Fjord, its many museums and cultural attractions, and its vibrant nightlife and dining scene. Some of the most popular museums in Oslo are The Norwegian Museum of Cultural History, The Nobel Peace Center, The National Museum of Art, Architecture, and Design, The Munch Museum and The Vigeland Museum.
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