Create and manage journeys with Dynamics 365 Customer Insights - Applied Skills Workshop Training in Norway

  • Learn via: Classroom
  • Duration: 1 Day
  • Level: Intermediate
  • Price: From €1,215+VAT
In this Applied skills workshop, you practice building journeys using Dynamics 365 Customer Insights. The skills validated include creating marketing assets like emails, creating a segment, creating a journey, adding elements to a journey, and publishing the journey.
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We can host this training at your preferred location.

Prerequisites

You should be familiar with the basic features of Dynamics 365 Customer Insights and how to configure them.

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What You Will Learn

  • Develop and manage marketing emails
  • Build and optimize customer journeys.
  • Hands-on practice with real-world scenarios. Engage in guided projects to practice building journeys, creating assets, and managing segments, with interactive exercises that simulate business-specific challenges
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Outline

Create emails in Dynamics 365 Customer Insights - Journeys
This module covers emails, assets, and personalization in the real-time work area of Dynamics 365 Customer Insights - Journeys.
  • Introduction
  • Manage assets
  • Create marketing emails
  • Personalize content
  • Use brand profiles
  • Use Copilot to generate email content ideas
  • Style emails with AI-assisted themes
  • Create content blocks
  • Preview and test emails
  • Check your message for errors and publish
  • Send emails without building a journey
  • Edit a live email
  • Prevent sending emails to duplicated email addresses
  • Check your knowledge
  • Summary
Build journeys with Dynamics 365 Customer Insights - Journeys
This module covers segments, triggers, and journeys within the real-time work area of Dynamics 365 Customer Insights - Journeys.
  • Introduction
  • Create and manage segments
  • Work with triggers
  • Create a journey
  • Add messages to the journey
  • Add activities to the journey
  • Add other elements to the journey
  • Publish journeys
  • Check your knowledge
  • Summary
Guided project - Create and manage journeys with Dynamics 365 Customer Insights
In this module, practice building journeys in Customer Insights, including creating assets, building a segment, and creating a segment-based or trigger-based journey. This lab offers interactive practice with real-world scenarios for business-specific challenges.
  • Introduction
  • Prepare for the guided project
  • Exercise - Create emails
  • Exercise - Create a segment
  • Exercise - Create a segment-based journey
  • Exercise - Create a trigger-based journey
  • Knowledge check
  • Summary

Certificiaton

This applied skills workshops helps you prepare for the assocuated practicum assessment.

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Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Norway facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

22 april 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
22 april 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
19 mai 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
07 juni 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
24 juni 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
27 juni 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
19 juli 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
06 august 2025 (1 Day)
Oslo, Bergen, Trondheim
Classroom / Virtual Classroom
€1,215 +VAT
Create and manage journeys with Dynamics 365 Customer Insights - Applied Skills Workshop Training Course in Norway

The Nordic country Norway, is in Northern Europe. Known for its stunning natural beauty, including fjords, mountains, and forests, Norway is also famous for its high standard of living and strong social welfare system. Norway's capital and largest city is Oslo. Tromsø, Bergen, Trondheim and Stavanger are the other tourist attracting cities of Norway.

Norway is a constitutional monarchy with King Harald V as the head of state. The country has a population of 5,425,270 as of January 2022. Norway is a relatively small country and has a relatively low population density, with much of its land area covered by forests, mountains, and fjords. Despite its small size, Norway is known for its rich cultural heritage, strong economy, and stunning natural beauty, which attracts millions of visitors every year. This Nordic country is also known for its winter sports, such as skiing and snowboarding, and is a popular destination for outdoor enthusiasts.

Norway has a long history of invention and is home to numerous more top-tier tech firms and research facilities, such as; Kongsberg Gruppen, Telenor, Atea, Evry and Gjensidige Forsikring.

Due to the country's high latitude, there are large seasonal variations in daylight. From late May to late July, the sun never completely descends beneath the horizon. Which attracts many tourists around the world to see the "Land of the Midnight Sun". Tourists mainly visit Sognefjord, Norway's Largest Fjord, Pulpit Rock, one of the most photographed sites in Norway and of course the capital; Oslo.

Oslo is considered the business center of Norway. It is the country's largest city and the capital of Norway. The city is home to many of Norway's largest and most important companies, as well as several international organizations and research institutions. Additionally, the city is a popular tourist destination, known for its scenic location on the Oslo Fjord, its many museums and cultural attractions, and its vibrant nightlife and dining scene. Some of the most popular museums in Oslo are The Norwegian Museum of Cultural History, The Nobel Peace Center, The National Museum of Art, Architecture, and Design, The Munch Museum and The Vigeland Museum.
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