ITIL® 4 Strategist: Direct, Plan and Improve Training in Norway

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 3 Days
  • Level: Expert
  • Price: From €2,039+VAT
  • Upcoming Date:
  • UK Based Global Training Provider

The ITIL® 4 Strategist: Direct, Plan and Improve Training in Norway is an essential module for both the ITIL® 4 Managing Professional (MP) and Strategic Leader (SL) certification paths.
It equips professionals with practical skills to establish a learning and improving IT organization with strong strategic alignment and agility.

This course bridges strategy, governance, risk, compliance, continual improvement, and change management — helping organizations plan and deliver sustainable IT service value.


Key Benefits

  • Integral module for ITIL Managing Professional & Strategic Leader paths
  • Gain a deep understanding of strategy, governance & continual improvement
  • Apply ITIL® principles to real-world service management
  • Earn a globally recognized PeopleCert certification


Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum. 

Visit our official PECB partner page here: Bilginç IT Academy – PeopleCert Official Partner


Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.


ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

  • ITIL® 4 Foundation or

  • ITIL® v3 Foundation certification required

Who Should Attend

Recommended for:

  • IT managers, directors, and service designers

  • Governance, risk, and compliance professionals

  • Change leaders and business strategists

  • Continual improvement specialists

  • Anyone aligning IT services with organizational goals

What You Will Learn

By the end of this ITIL® 4 Strategist: Direct, Plan and Improve Training in Norway, you will have gained knowledge and skills in the following areas:

  • Understand the key concepts and scope of Direct, Plan, and Improve

  • Apply direction and planning principles in different contexts

  • Integrate Governance, Risk, and Compliance (GRC) into the ITIL® Service Value System

  • Apply Continual Improvement models for all improvement types

  • Utilize communication and change management to support direction and improvement

  • Implement measurement and reporting frameworks to drive decisions

  • Direct, plan, and optimize value streams and practices


Includes:

  • Organizational mapping and analysis exercises

  • Scenario-based group activities

  • Role-play on communication and governance

  • Collaborative continual improvement workshops


Training Outline

Foundations and Strategy Alignment

  • Key definitions and terminology

  • Role of strategy and scope within the SVS

Direction and Planning Principles

  • Governance models, delegation of authority

  • Strategic, tactical, and operational planning

Governance, Risk, and Compliance (GRC)

  • Risk management frameworks and alignment

  • Delivering value through governance

Continual Improvement

  • Frameworks, prioritization, and cultural embedding

Organizational Change Management (OCM)

  • Communication strategies

  • Leading people through transformation

Measurement and Reporting

  • Defining performance metrics

  • Reporting for transparency and decision-making

Value Stream Optimization

  • Mapping and improving service value streams

Why Choose Us

Experience live, interactive learning from the comfort of your home or office with Bilginç IT Academy's Online Instructor-Led ITIL® 4 Strategist: Direct, Plan and Improve Training in Norway. Engage directly with expert trainers in a virtual environment that mirrors the energy and schedule of a physical classroom.

  • Live Sessions: Join scheduled classes with a live instructor and other delegates in real-time.
  • Interactive Experience: Engage in group activities, hands-on labs, and direct Q&A sessions with your trainer and peers.
  • Global Expert Trainers: Learn from a handpicked global pool of expert trainers with deep industry experience.
  • Proven Expertise: Benefit from over 30 years of quality training experience, equipping you with lasting skills for success.
  • Scalable Delivery: Accessible worldwide, including Norway, with flexible scheduling to meet your professional needs.

Immerse yourself in our most sought-after learning style for ITIL® 4 Strategist: Direct, Plan and Improve Training in Norway. Our hand-picked classroom venues in Norway offer an invaluable human touch, providing a focused and interactive environment for professional growth.

  • Highly Experienced Trainers: Boost your skills with trainers boasting 10-20+ years of real-world experience.
  • State-of-the-Art Venues: Learn in high-standard facilities designed to ensure a comfortable and distraction-free experience.
  • Small Class Sizes: Our limited class sizes foster meaningful discussions and a personalized learning journey.
  • Best Value: Achieve your certification with high-quality training and competitive pricing.

Streamline your organization's training requirements with Bilginç IT Academy’s Onsite ITIL® 4 Strategist: Direct, Plan and Improve Training in Norway. Experience expert-led learning at your own business premises, tailored to your corporate goals.

  • Tailored Learning Experience: Customize the training content to fit your unique business projects or specific technical needs.
  • Maximize Training Budget: Eliminate travel and accommodation costs, focusing your entire budget on the training itself.
  • Team Building Opportunity: Enhance team bonding and collaboration through shared learning experiences in your workspace.
  • Progress Monitoring: Track and evaluate your employees' progression and performance with relative ease and direct oversight.
Contact us for more detail about our trainings and for all other enquiries!

Available Training Dates

Join our public courses in our Norway facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
15 april 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT
17 april 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT
26 april 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT
01 mai 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT
22 mai 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT
03 juni 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT
07 juni 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT
05 juli 2026 (3 Days)
Oslo, Bergen, Stavanger €2,039 +VAT

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