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The world of work is faster paced than ever before. There's so much going on that people can't remember everything and it's harder than ever to find the time to attend formal training courses.

Learning in the workflow means that people do not have to step away from their work to learn. Instead, they 'pull' the learning or support that they need and use it inside their work. Organisations are increasingly turning to workflow learning to provide high-quality resources to help improve and support performance and get a better return on their L&D investment.

Now, more than ever, it's essential to be able to provide solutions that employees can use to support and improve their performance without leaving their workspace.

Target audience

This course is designed for L&D heads, business partners, consultants, and instructional designers who want to provide relevant and effective workflow-based learning.

By the end of this course, learners will be able to do the following:

Make the case for adopting workflow learning
Implement an agile approach to developing just-in-time learning and support resources
Produce a performance support resource
Produce a piece of ‘just-in-time’ learning
Explain how they would implement, curate, evaluate and maintain workflow learning resources

Assessment

Participants will provide documented evidence of how they have applied their learning to their work.

Part One: Getting started (prerequisites)

Before the workshop, there is an imporant pre course preparation document which will be marked as a milestone within QA's online platform. The participants will have to:

Read the brief for the ‘Apply’ phase of the learning
Establish their goals for the course
Decide on a workflow learning project to work on in the course and in the 'Apply' phase and agree it with their line manager

Part Two: Three-day workshop

Day One: Foundations of workflow learning

Why workflow learning matters
Using an agile development approach
Analysing the need and building the concept
Designing the user experience
Choosing delivery media

Day Two: Creating a performance support resource

Production tools and platforms
Planning performance support
Understanding prototypes and testing
Producing a prototype performance support resource
Showcasing and testing the performance support prototype and feedback

Day Three: Developing just-in-time learning

How to build a just-in-time learning asset
Produce a prototype just-in-time learning asset
Showcase and testing the just-in-time learning prototype and feedback
Implementing, curating, evaluating and maintaining workflow learning
Workshop wrap up and next steps

Part Three: Applying the learning at work

Learners will have up to two months to further develop both prototypes for real-world implementation at work
They will document the process using a template we provide
The project work will be signed-off by their line manager and submitted to TAP for checking

Obtaining a digital badge

Upon completion of the steps in Part three a digital badge will be awarded.

If you have completed 9 or more days of TAP Training and been awarded the associated digital badges, you can claim a TAP Excellence badge by writing to qa.customerservice@qa.com

TAP Creating Workflow Learning Training Course in Norway

The Nordic country Norway, is in Northern Europe. Known for its stunning natural beauty, including fjords, mountains, and forests, Norway is also famous for its high standard of living and strong social welfare system. Norway's capital and largest city is Oslo. Tromsø, Bergen, Trondheim and Stavanger are the other tourist attracting cities of Norway.

Norway is a constitutional monarchy with King Harald V as the head of state. The country has a population of 5,425,270 as of January 2022. Norway is a relatively small country and has a relatively low population density, with much of its land area covered by forests, mountains, and fjords. Despite its small size, Norway is known for its rich cultural heritage, strong economy, and stunning natural beauty, which attracts millions of visitors every year. This Nordic country is also known for its winter sports, such as skiing and snowboarding, and is a popular destination for outdoor enthusiasts.

Norway has a long history of invention and is home to numerous more top-tier tech firms and research facilities, such as; Kongsberg Gruppen, Telenor, Atea, Evry and Gjensidige Forsikring.

Due to the country's high latitude, there are large seasonal variations in daylight. From late May to late July, the sun never completely descends beneath the horizon. Which attracts many tourists around the world to see the "Land of the Midnight Sun". Tourists mainly visit Sognefjord, Norway's Largest Fjord, Pulpit Rock, one of the most photographed sites in Norway and of course the capital; Oslo.

Oslo is considered the business center of Norway. It is the country's largest city and the capital of Norway. The city is home to many of Norway's largest and most important companies, as well as several international organizations and research institutions. Additionally, the city is a popular tourist destination, known for its scenic location on the Oslo Fjord, its many museums and cultural attractions, and its vibrant nightlife and dining scene. Some of the most popular museums in Oslo are The Norwegian Museum of Cultural History, The Nobel Peace Center, The National Museum of Art, Architecture, and Design, The Munch Museum and The Vigeland Museum.

TAP Creating Workflow Learning Training in Norway

Upcoming Trainings

TAP Creating Workflow Learning Training in Norway

What You Will Learn

Outline

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