TDWI BI Program Management: A Competency Center Approach to BI Excellence, Norway

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A BI program is a large and complex undertaking with competing interests, conflicting priorities, and simultaneous projects that must be managed from a “big picture” point of view. Program management encompasses the organization, disciplines, and activities necessary to coordinate interdependent projects. And it extends beyond project activities to ensure quality and availability of business-critical information services and continuous support of vital business decision-making processes.

The very broad scope of BI program management encompasses business alignment, value management, quality management, change management, and risk management. Find out how a BI competency center (BICC) approach to program management will substantially increase the impact of your BI program.

There are no prerequisites for this course.

BI program managers, directors, and sponsors; leaders and managers in BI and business analytics; leaders and managers for enterprise data and information management.

The definition and purpose of a BICC
The business case for a BICC: value realization, risk mitigation, standardization, prioritization, alignment, agility, etc.
Roles and responsibilities of a BICC: assessment, coordination, communication, etc.
Organizational structures for a BICC and relationships with other shared-services groups such as data governance council and PMO
Steps to creating a BICC, including issues, challenges, and mistakes to avoid
Day-to-day activities of BICC operations: end-user support, training, stakeholder communications, collaboration, user group management, change control, etc.
Techniques to sustain, evolve, and mature the BICC

Module 1 – Business Intelligence and Program Management

BI Scope and Complexity
- Stakeholders and Services
- Functions and Data
- Processes and Projects
- Tools and Technologies
- The BI Framework
Programs vs. Projects
- Definitions and Contrasts
- Program-Project Relationships
- The Need for Program Management
BI Program Management Responsibilities
- Business Impact: Portfolio, Value, Capabilities
- BI Results: Services, Utilization, Quality
- BI Implementation: Processes, Data & Metadata, Change
- BI Culture: Stakeholders, Coordination, Communication

Module 2 – Business Intelligence Competency Centers

BICC Basics
- Definitions
- Purpose
- BICC and CoE
- BICC and Program Management
BICC Business Case
- Tangible Benefits
- Intangible Benefits
- Quantitative Benefits
BICC Technical Case
- Tangible Benefits
- Intangible Benefits
BICC Functions
- Program and Project Oversight
- Data Stewardship and Data Quality
- Competencies and Resourcing
- Training and Support
- Architecture and Infrastructure
- Vendors and Contracts
- Issue Resolution and Change Management
BI Functions
- Back-End BI – Data Sourcing, Integration, and Warehousing
- Front-End BI – Reporting, Performance Management, and Analytics
- BICC Organization Models
- Guidance and Governance Models
- Services Models
- Shared Services
- Central Services
- Self Service
- Hybrids

Module 3 – BICC Roles and Responsibilities

Alignment
- BI Portfolio Management
- Planning, Priorities, and Roadmap
- Agility, Adaptability, and Change Management
Impact
- Range of Services
- Reach into the Business
- Utilization and Satisfaction
Architecture
- Business Architecture
- Information Architecture
- Data Integration Architecture
- Technology Architecture
Quality
- Business and Services Quality
- Information and Data Quality
- Technical Quality
Culture
- Communication, Coordination, and Collaboration
- Governance and Stewardship
- Decision Models
- BI Maturity
BICC Participation Models
- Ownership
- Stewardship
- Advisory
- Standards
- Assessment
BI Program Assessment
- TDWI BI Maturity Model
- A Self-Assessment Technique
- Using Assessment Results

Module 4 – Building a BICC

BICC Charter
- Scope
- Sponsorship and Funding
- Leadership and Stakeholders
BICC Lifecycle
- Stages of BICC Development
Organizational Structure
- Hierarchy and Centralization
- Collaboration and Distribution
- Hybrid
BICC Job Roles
- Program Manager
- Business Analysts
- Architects
- Data Management Specialists
- Designers / Developers
- Administrators
BI Competencies
- Personal and Interpersonal
- Business and Industry
- Leadership and Management
- BI Design, Development, and Operations
- Training, Service, and Support
BICC in the Enterprise
- BICC Partnerships
- Organizational Relationships

Module 5 – Operating the BICC

Continuous Operations
- Day-to-Day Activities (mapped to Module 2 BICC Functions)
Growth and Change
- Evolving the BICC
Sustaining the BICC
- Best Practices
- Mistakes to Avoid

TDWI BI Program Management: A Competency Center Approach to BI Excellence Training Course in Norway

The Nordic country Norway, is in Northern Europe. Known for its stunning natural beauty, including fjords, mountains, and forests, Norway is also famous for its high standard of living and strong social welfare system. Norway's capital and largest city is Oslo. Tromsø, Bergen, Trondheim and Stavanger are the other tourist attracting cities of Norway.

Norway is a constitutional monarchy with King Harald V as the head of state. The country has a population of 5,425,270 as of January 2022. Norway is a relatively small country and has a relatively low population density, with much of its land area covered by forests, mountains, and fjords. Despite its small size, Norway is known for its rich cultural heritage, strong economy, and stunning natural beauty, which attracts millions of visitors every year. This Nordic country is also known for its winter sports, such as skiing and snowboarding, and is a popular destination for outdoor enthusiasts.

Norway has a long history of invention and is home to numerous more top-tier tech firms and research facilities, such as; Kongsberg Gruppen, Telenor, Atea, Evry and Gjensidige Forsikring.

Due to the country's high latitude, there are large seasonal variations in daylight. From late May to late July, the sun never completely descends beneath the horizon. Which attracts many tourists around the world to see the "Land of the Midnight Sun". Tourists mainly visit Sognefjord, Norway's Largest Fjord, Pulpit Rock, one of the most photographed sites in Norway and of course the capital; Oslo.

Oslo is considered the business center of Norway. It is the country's largest city and the capital of Norway. The city is home to many of Norway's largest and most important companies, as well as several international organizations and research institutions. Additionally, the city is a popular tourist destination, known for its scenic location on the Oslo Fjord, its many museums and cultural attractions, and its vibrant nightlife and dining scene. Some of the most popular museums in Oslo are The Norwegian Museum of Cultural History, The Nobel Peace Center, The National Museum of Art, Architecture, and Design, The Munch Museum and The Vigeland Museum.

TDWI BI Program Management: A Competency Center Approach to BI Excellence Training in Norway

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TDWI BI Program Management: A Competency Center Approach to BI Excellence Training in Norway

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