Service Desk Institute (SDI)

Managers & Leaders Project & Change Management

IT Service Management

SDI

SDI Service Desk

Service Desk Institute (SDI)

SDI Service Desk Manager - SDM

Level: Intermediate | Duration: 4 Days

Online Instructor-Led
Classroom Based
Onsite

Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This cour...

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