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Leaders will learn how to provide effective feedback, create opportunities for employees to grow and make positive contributions to their organizations.

The Feedback Skills for Leaders Training course is a dynamic, instructor-led course that shows new and experienced managers the benefits of developing this critical skill, both in giving & receiving feedback. You will learn specific techniques for receiving and responding to critical feedback and will learn the positive impact of praise and positive messages.

Leaders who learn how to provide effective feedback create opportunities for employees to grow, become motivated and make positive contributions to their organizations. The Feedback Skills for Leaders Training course includes information on how gender and generational differences can impact employees' expectations and how well feedback is received.

Who Should Attend?

Leaders who want to improve their feedback skills, in order to help their employees grow within their organizations.

Upon successful completion of the Feedback Skills for Leaders Training course, you will be able to:

Understand Resistance to Criticism
Respond to Critical Feedback
Give Constructive Feedback
Give Positive Feedback
Handle Recurring Problems

Part 1: Understanding Resistance to Criticism

What Is Critical Feedback?
The Impact of Gender on Feedback
Gender Communication & Leadership
Effectiveness
Generational Differences in Feedback
Influence of Parental Messages
Critical Feedback Messages to Watch Out For
Counteracting Self‐Criticism & Past Messages
Changing Your Beliefs About Critical Feedback

Part 2: Responding to Critical Feedback

How We Perceive Critical Feedback
Types of Critical Feedback
Three Stages of Response
Assertive Techniques to Deal with Criticism
Technique 1: Fogging
Technique 2: Admitting the Truth
Technique 3: Requesting Specific Feedback
Ten Tips for Handling Feedback

Part 3: Giving Constructive Feedback

Barriers to Giving Constructive Feedback
Overcoming Obstacles
Benefits of Voicing Feedback Regularly
Understanding Constructive Feedback:
Step 1: Set Realistic Goals & Expectations
Step 2: Research the Facts
Step 3: Choose Your Timing
Step 4: Be Specific, Using the DASR Script
Providing Feedback with "I" Statements
Step 5: Monitor & Follow Through
The Impact of Technology on Feedback
Critiquing Your Manager or Colleague
Using the DASS Script
Providing Unsolicited Feedback
Turning Complaints into Proposals

Part 4: Giving Positive Feedback

The Powerful Impact of Praise
Rethinking Barriers to Praising Others
Guidelines for Giving Positive Feedback
Public vs. Private Praise
Praising Upward

Part 5: Handling Recurring Problems

Five Steps in Discussing Recurring Problems
The Importance of Follow-Up

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

09 January 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

13 January 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

20 January 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

22 January 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

09 January 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

13 January 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

08 February 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

20 January 2025 (1 Day)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

Feedback Skills for Leaders Training Course in New Zealand

New Zealand is an island country in the southwestern Pacific Ocean and it consists of two main islands and 700 smaller islands. Two main islands are the North Island and the South Island. The capital city of New Zealand is Wellington and the most popular city of the island country is Auckland. English, Māori and New Zealand Sign Language are the official languages of New Zealand. As of January 2022, the population of the country is about 5,138,120. 70% of the population are of European descent, 16.5% are indigenous Māori, 15.1% Asian and 8.1% non-Māori Pacific Islanders.

Since most of the country lies close to the coast, mild temperatures are observed year-round. January and February are the warmest months while July is the coldest month of the year. Fiordland, the first national park of New Zealand Tongariro

Unlock your potential in IT through our extensive selection of courses, which include programming, software development, data science, business skills, and cybersecurity. Our adept instructors will provide you with hands-on training and practical perspectives, all conveniently hosted at your desired location within New Zealand.

Feedback Skills for Leaders Training in New Zealand

Who Should Attend?

What You Will Learn

Outline

Upcoming Trainings