The AIOps Foundation certification course, developed by the DevOps Institute, provides professionals with a deep understanding of how to combine big data analytics, machine learning algorithms, automation, and optimization into a unified operational intelligence platform.

This course explores the origins, evolution, and modern applications of AIOps (Artificial Intelligence for IT Operations). Participants will discover how digital transformation, cloud computing, and the rise of machine learning have made AIOps an indispensable tool for today’s IT landscape.

Through hands-on exercises and real-world use cases, learners will gain practical insights into how AIOps enhances IT performance, drives predictive monitoring, and automates root cause analysis — all while improving service reliability and business agility.

Upon completion, participants will be well-prepared to take the AIOps Foundation Certification Exam and apply AIOps concepts effectively within their organizations.

Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum.

Visit our official PeopleCert partner page here: Bilginç IT Academy – PeopleCert Official Partner

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

We can organize this training at your preferred date and location.

Prerequisites

Familiarity with IT terminology and basic understanding of IT operations is recommended.
No formal technical prerequisites are required.

Who Should Attend

The AIOps Foundation course is ideal for:

IT Operations Professionals
DevOps Engineers & Practitioners
Cloud Engineers and Architects
Data Scientists & Data Engineers
Site Reliability Engineers (SREs)
IT Managers, Directors, and CIOs
IT Security Analysts & System Integrators
Business Managers and Technology Stakeholders
AIOps Tool Providers and Platform Engineers

What You Will Learn

By the end of this course, learners will be able to:

Understand the history, origins, and evolution of AIOps.
Define key AIOps concepts, principles, and technologies.
Explain the relationship between AIOps, MLOps, DevOps, and Site Reliability Engineering (SRE).
Explore how big data and machine learning form the backbone of AIOps platforms.
Recognize the business benefits of AIOps deployment.
Understand the cultural and organizational shifts required for successful AIOps implementation.
Quantify AIOps outcomes using industry-standard metrics.
Identify common challenges, opportunities, and ethical considerations in applying AIOps.
Evaluate AIOps maturity and design an actionable AIOps roadmap for your organization.

Training Outline

Course Introduction

Overview, objectives, and certification process
Key terminology and modern IT context

Module 1: AIOps Foundation

Definition and evolution of AIOps
From IT operations to intelligent automation
The rise of machine learning in IT monitoring

Module 2: AIOps in the Organization

Organizational impact and cultural transformation
Adopting an AIOps mindset
Integrating AIOps with existing DevOps pipelines

Module 3: Core Technologies – Data

Understanding Big Data in AIOps
Data collection, normalization, and correlation
Applying analytics for intelligent operations

Module 4: Core Technologies – Machine Learning (ML)

ML fundamentals and model types
Supervised vs. unsupervised learning in IT operations
Correlation, anomaly detection, and predictive insights

Module 5: AIOps and Operations Metrics

Defining operational metrics and KPIs
Using AIOps for proactive incident management
Leveraging metrics for business alignment

Module 6: AIOps Use Cases & Organizational Mindset

Real-world AIOps applications in enterprises
Enhancing collaboration between humans and AI
Ethical considerations and responsible AI use

Module 7: Evaluating AIOps Impact

Measuring ROI and value realization
Defining success criteria for AIOps implementation

Module 8: Implementing AIOps in the Organization

Step-by-step roadmap for AIOps adoption
Common challenges and mitigation strategies
Best practices for sustainable integration

Certification Exam

Upon completion, participants can sit for the DevOps Institute AIOps Foundation Exam.

Why Choose Us

Experience DevOps Institute®: AIOps Foundation in Oman through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from Oman or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience DevOps Institute®: AIOps Foundation through face-to-face Classroom Based training in Oman. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange DevOps Institute®: AIOps Foundation in Oman as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Arrange the training in Oman or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

DevOps Institute®: AIOps Foundation Training in Oman

Prerequisites

Who Should Attend

What You Will Learn

Training Outline

Course Introduction

Module 1: AIOps Foundation

Module 2: AIOps in the Organization

Module 3: Core Technologies – Data

Module 4: Core Technologies – Machine Learning (ML)

Module 5: AIOps and Operations Metrics

Module 6: AIOps Use Cases & Organizational Mindset

Module 7: Evaluating AIOps Impact

Module 8: Implementing AIOps in the Organization

Certification Exam

Why Choose Us

DevOps Institute®: AIOps Foundation Training Course in Oman Schedule

DevOps Institute®: AIOps Foundation Training in Oman

Prerequisites

Who Should Attend

What You Will Learn

Training Outline

Course Introduction

Module 1: AIOps Foundation

Module 2: AIOps in the Organization

Module 3: Core Technologies – Data

Module 4: Core Technologies – Machine Learning (ML)

Module 5: AIOps and Operations Metrics

Module 6: AIOps Use Cases & Organizational Mindset

Module 7: Evaluating AIOps Impact

Module 8: Implementing AIOps in the Organization

Certification Exam

Why Choose Us

Online Instructor-Led Training

Classroom Based Training

Onsite Training

DevOps Institute®: AIOps Foundation Training Course in Oman Schedule