What can I do after completing ITIL® 4 DPI?

After completing this training, you can apply strategic planning and improvement practices within your organization, contribute to governance and transformation initiatives, and continue progressing in the ITIL certification path toward advanced roles.

Is this training relevant beyond IT?

Yes, the concepts of direction, planning, governance, and improvement are applicable across the entire organization. The training is valuable for business leaders and professionals working in digital transformation and organizational change initiatives.

What topics are covered in ITIL® 4 DPI?

The course includes governance models, strategy alignment, planning techniques, continual improvement, risk management, measurement and reporting, and organizational change management. It focuses on improving both strategic and operational performance.

How does this certification support strategic decision-making?

The certification provides frameworks and tools to evaluate performance, define priorities, and make informed strategic decisions. It helps professionals balance governance, risk, and value creation while ensuring alignment between business and IT objectives.

Why is Direct, Plan and Improve important for organizations?

Organizations need clear direction, strong planning, and continuous improvement to remain competitive. This module provides practical guidance on how to align strategy with execution, manage change effectively, and ensure that services deliver consistent value.

What will I learn in the Direct, Plan and Improve course?

Participants will learn how to define direction, create effective plans, implement governance structures, and drive continual improvement. The course also covers organizational change management, measurement frameworks, and decision-making models to improve performance and outcomes.

Who should attend the ITIL® 4 DPI training?

This training is ideal for IT leaders, managers, consultants, process owners, and professionals involved in strategy, governance, and service improvement. It is especially valuable for those responsible for aligning IT strategy with business objectives.

What is ITIL® 4 Strategist: Direct, Plan and Improve?

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) is a strategic-level ITIL module focused on aligning IT and digital services with business goals. It helps professionals understand governance, direction setting, planning, and continuous improvement practices across the organization.

Can you organize this training at our own office in Qatar, specifically tailored for our company?

Absolutely. We do not only host trainings at public centers; we can also conduct them directly at your premises across Qatar. We can customize the curriculum to meet your team's specific needs and organize the session at your preferred location and date within Qatar.

If I cannot attend in person in Qatar, do you offer online or hybrid participation options?

Yes, we prioritize location flexibility. We offer live-streaming (hybrid) support for most of our trainings, synchronized with the Qatar time zone. If you are unable to visit our location, you can join our physical classroom setting interactively via our digital platforms and participate in hands-on workshops remotely from anywhere in Qatar.

ITIL® 4 Strategist: Direct, Plan and Improve Training Course in Qatar

ITIL® 4 Strategist: Direct, Plan and Improve Training in Qatar

Delivery Method: Online Instructor-Led / Classroom Based / Onsite

Participation Model: Public Training / Private / In-House Training

Duration: 3 Days

Level: Expert

Price: From €2,000 +TAX

Upcoming Date:

The ITIL® 4 Strategist: Direct, Plan and Improve Training in Qatar is an essential module for both the ITIL® 4 Managing Professional (MP) and Strategic Leader (SL) certification paths.
It equips professionals with practical skills to establish a learning and improving IT organization with strong strategic alignment and agility.

This course bridges strategy, governance, risk, compliance, continual improvement, and change management — helping organizations plan and deliver sustainable IT service value.

Key Benefits

Integral module for ITIL Managing Professional & Strategic Leader paths
Gain a deep understanding of strategy, governance & continual improvement
Apply ITIL® principles to real-world service management
Earn a globally recognized PeopleCert certification

Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum.

Visit our official PeopleCert partner page here: Bilginç IT Academy – PeopleCert Official Partner

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

For corporate groups, we can organize this training as an on-site private group.

Prerequisites

ITIL® 4 Foundation or
ITIL® v3 Foundation certification required

Who Should Attend

Recommended for:

IT managers, directors, and service designers
Governance, risk, and compliance professionals
Change leaders and business strategists
Continual improvement specialists
Anyone aligning IT services with organizational goals

What You Will Learn

By the end of this ITIL® 4 Strategist: Direct, Plan and Improve Training in Qatar, you will have gained knowledge and skills in the following areas:

Understand the key concepts and scope of Direct, Plan, and Improve
Apply direction and planning principles in different contexts
Integrate Governance, Risk, and Compliance (GRC) into the ITIL® Service Value System
Apply Continual Improvement models for all improvement types
Utilize communication and change management to support direction and improvement
Implement measurement and reporting frameworks to drive decisions
Direct, plan, and optimize value streams and practices

Includes:

Organizational mapping and analysis exercises
Scenario-based group activities
Role-play on communication and governance
Collaborative continual improvement workshops

Training Outline

Foundations and Strategy Alignment

Key definitions and terminology
Role of strategy and scope within the SVS

Direction and Planning Principles

Governance models, delegation of authority
Strategic, tactical, and operational planning

Governance, Risk, and Compliance (GRC)

Risk management frameworks and alignment
Delivering value through governance

Continual Improvement

Frameworks, prioritization, and cultural embedding

Organizational Change Management (OCM)

Communication strategies
Leading people through transformation

Measurement and Reporting

Defining performance metrics
Reporting for transparency and decision-making

Value Stream Optimization

Mapping and improving service value streams

Why Choose Us

Leading UK-based global training provider since 1995.

Experience ITIL® 4 Strategist: Direct, Plan and Improve in Qatar through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from Qatar or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience ITIL® 4 Strategist: Direct, Plan and Improve through face-to-face Classroom Based training in Qatar. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange ITIL® 4 Strategist: Direct, Plan and Improve in Qatar as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Arrange the training in Qatar or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.