ISO/IEC 20000-1:2018 Requirements Course Training in Sweden

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €1,072+VAT

ISO/IEC 20000-1 is an IT service management system (SMS) standard. It specifies service provider requirements to plan, establish, implement, operate, monitor, review, maintain and improve a SMS to fulfill agreed service requirements.

This course is designed to equip learners with the knowledge and skills to enable them to appreciate and understand the requirements of ISO/IEC 20000-1 in an organization. An experienced instructor explains the requirements, while hands-on exercises and take-home material provide the foundation upon which delegates can build their experience and develop their competence.

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We can host this training at your preferred location.

What You Will Learn

Upon completion of the training, delegates will be able to:

  • Describe the key processes required for an IT Service Management System (SMS).
  • Communicate the benefits of an ISO 20000 IT SMS
  • Communicate that it is possible to integrate an ISO 20000 compliant SMS with other management systems in the service provider's organization.
  • Adopt an integrated process approach and the PDCA methodology, enabling the service provider to align or fully integrate multiple management system standards.
  • Know what to do next in their organization
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Outline

Service Management System (SMS) Requirements - An Introduction to ISO/IEC 20000-1:2011

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Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Sweden facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

17 njukčamánnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
20 njukčamánnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
15 cuoŋománnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
19 cuoŋománnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
08 geassemánnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
09 geassemánnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
12 geassemánnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
15 geassemánnu 2025 (2 Days)
Stockholm, Malmö, Göteborg
Classroom / Virtual Classroom
€1,072 +VAT
ISO/IEC 20000-1:2018 Requirements Course Training Course in Sweden

Sweden is a Nordic country that borders Norway, Finland and Denmark. The name "Sweden" originated from the "Svear", a people mentioned by the Roman author Tacitus. While being the largest Nordic country, Sweden is the fifth-largest country in Europe. Sweden has a total population of 10.4 million. The capital and largest city is Stockholm. About 15 percent of the country lies within the Arctic Circle, so that's why from May until mid-July, sunlight lasts all day in the north of the Arctic Circle. On the other hand, during December, the capital citt experiences only about 5.5 hours of daylight.

When in Sweden, visiting Stockholm's Old Town Gamla Stan, Sweden's most popular museum Vasa Museum and a UNESCO World Heritage Site; Drottningholm Palace is highly recommended.

Empower yourself with our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Experience personalized training and expert guidance from our instructors, who will come to your chosen training venue anywhere in Sweden.

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