Administration Essentials for New Admins Training in Australia

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 5 Days
  • Price: Please contact for booking options
  • Upcoming Date:
  • UK Based Global Training Provider

This comprehensive hands-on course is a must for new administrators. Administration Essentials for New Admins is the core training that ensures your success with business. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

There are no prerequisites for this course.

Who Should Attend

  • Administration Essentials for New Admins is designed for:
  • New system administrators responsible for the setup, configuration, and maintenance of their organizations
  • Other groups that benefit from this course include power users, sales operations, and IT managers.

What You Will Learn

  • Customize your application, including page layouts, fields, tabs, and business processes.
  • Create a secure Salesforce environment.
  • Maintain and import clean data.
  • Create high-value reports and dashboards.
  • Setup workflow automation.

Training Outline

1. Getting Around the App

  • Data Model and Navigation
  • Help and Training

2. Setting Up the User Interface (UI)

  • Setting Up the UI and Search Options

3. Getting Your Organization Ready for Users

  • Setting Up the Company Profile
  • Configuring the UI
  • Configuring Search Settings

4. Setting Up and Managing Users

  • Managing User Profiles
  • Managing Users
  • Troubleshooting Login Issues

5. Security and Data Access

  • Restricting Logins
  • Determining Object Access
  • Setting Up Record Access
  • Creating a Role Hierarchy
  • Dealing with Record Access Exceptions
  • Managing Field-Level security

6. Customization: Fields

  • Administrating Standard Fields
  • Creating New Custom Fields
  • Creating Selection Fields
  • Picklists
  • Lookups
  • Creating Formula Fields
  • Working with Page Layouts
  • Working with Record Types and Business Processes
  • Maintaining Data Quality

7. Managing Data

  • Import Wizards
  • Data Loader
  • Mass Transfer
  • Backing Up Data
  • Mass Delete and the Recycle Bin

8. Reports and Dashboards

  • Running and Modifying Reports
  • Creating New Reports with the Report Builder
  • Working with Report Filters
  • Summarizing with Formulas and Visual Summaries
  • Printing, Exporting, and E-Mailing Reports
  • Building Dashboards

9. Automation

  • Workflow Rules
  • Lead and Case Automation

10. Collaboration

  • Chatter and Chatter Free
  • E-Mail Administration and E-Mail Templates
  • Tracking Tasks and Events

11. Service Cloud

  • Automating Support
  • Service Cloud Console
  • Collaborating in the Service Cloud
  • Analyzing Support Data
  • Support Reports
  • Dashboards

Why Choose Us

Experience Administration Essentials for New Admins in Australia through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from Australia and worldwide, with flexible planning options for individual and corporate training needs.

Experience Administration Essentials for New Admins in a focused classroom environment in Australia. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Administration Essentials for New Admins in Australia solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.


Contact us for more detail about our trainings and for all other enquiries!

Administration Essentials for New Admins Training Course in Australia Schedule

Join our public courses in our Australia facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
24 June 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth
02 July 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth
10 July 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth
13 July 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth
14 July 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth
21 July 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth
02 August 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth
20 August 2026 (5 Days)
Sydney, Melbourne, Brisbane, Perth

Australia’s technology scene is a powerhouse of innovation in the Southern Hemisphere, with Sydney, Melbourne, and Brisbane acting as world-class centers for fintech, cloud computing, and software development. The nation’s digital economy is supported by top-tier academic institutions like the University of New South Wales (UNSW) and the University of Melbourne, which foster a culture of research excellence in Cybersecurity and Artificial Intelligence. Australia has become a global leader in mining-tech and sustainable energy software, requiring a workforce that is proficient in the latest DevOps and Data Science frameworks. Our training solutions in Australia are designed to meet these high industry standards, offering specialized certifications that empower professionals to lead digital transformation projects across the Oceania region. We provide the technical expertise necessary to excel in a highly competitive and digitally integrated market that consistently attracts global tech investment.

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