This course prepares learners for the CompTIA A+ Core 2 (220-1202) certification, focusing on the essential skills needed to support modern operating systems, secure IT environments, troubleshoot software issues, and manage operational processes. The course provides a balanced mix of theory, demonstrations, and hands-on labs to reinforce concepts and prepare participants for real-world roles in technical support and IT administration.
Key topics include Windows and macOS management, cybersecurity basics, software diagnostics, and professional IT procedures aligned with industry standards.
Prerequisites
Participants should have:
- Completed CompTIA A+ Core 1 (220-1201) or possess equivalent hardware/networking experience
- Familiarity with basic computer usage and terminology
- Interest in pursuing a role in IT support or systems administration
Target audience
This course is intended for:
- Aspiring IT support professionals and desktop technicians
- Technical staff looking to formalise their experience with a recognised certification
- Career changers entering the IT field with a focus on systems and software support
























