This course prepares learners for the CompTIA A+ Core 2 (220-1202) certification, focusing on the essential skills needed to support modern operating systems, secure IT environments, troubleshoot software issues, and manage operational processes. The course provides a balanced mix of theory, demonstrations, and hands-on labs to reinforce concepts and prepare participants for real-world roles in technical support and IT administration.

Key topics include Windows and macOS management, cybersecurity basics, software diagnostics, and professional IT procedures aligned with industry standards.



Prerequisites

Participants should have:

  • Completed CompTIA A+ Core 1 (220-1201) or possess equivalent hardware/networking experience
  • Familiarity with basic computer usage and terminology
  • Interest in pursuing a role in IT support or systems administration

Target audience

This course is intended for:

  • Aspiring IT support professionals and desktop technicians
  • Technical staff looking to formalise their experience with a recognised certification
  • Career changers entering the IT field with a focus on systems and software support


What You Will Learn

By the end of this course, learners will be able to:

  • Install and configure major operating systems including Windows, macOS, and Linux
  • Use command-line tools to manage files, users, and configurations
  • Apply security best practices to devices and data, including authentication, permissions, and endpoint protection
  • Troubleshoot operating system and application issues using structured methodologies
  • Implement documentation, change management, and professional communication practices
  • Prepare confidently for the CompTIA A+ Core 2 (220-1202) certification exam

Training Outline

Operating systems

  • Installing Windows: clean, upgrade, and imaging
  • Features and tools of Windows OS editions
  • Working with macOS, Linux, and mobile operating systems
  • Virtual machines and remote access
  • Command-line tools: dir, ipconfig, netstat, tasklist

Security

  • Physical and digital security threats
  • Authentication methods: multifactor, smart cards, biometrics
  • Wireless and wired network security protocols
  • Malware removal and prevention techniques
  • Device hardening and data disposal practices
  • Configuring firewalls, antivirus, and endpoint protection

Software troubleshooting

  • Troubleshooting boot errors and startup issues
  • Diagnosing application crashes and system slowdowns
  • Identifying and resolving compatibility issues
  • Common error messages and resolution tools
  • Troubleshooting mobile OS apps and services

Operational procedures

  • Best practices in safety and environmental controls
  • Documentation, inventory, and change management
  • Professional communication and escalation
  • Backup, disaster recovery, and incident response planning
  • Licensing, scripting basics, and remote support tools

Exams and assessments

This course prepares learners for the CompTIA Linux+ (XL0-006) certification exam, taken post course, and included with your course booking.

  • Exam format: Maximum of 90 multiple-choice and performance-based questions
  • Duration: 90 minutes
  • Grading: Pass/fail

Participants will also complete scenario-based labs, knowledge checks, and discussions to reinforce exam readiness. An exam voucher is included.

Hands-on learning

This course includes:

  • Virtual labs to install and configure operating systems
  • Command-line tool exercises in Windows and Linux
  • Security configuration walkthroughs with guided labs
  • Simulated troubleshooting of common user issues
  • Operational tasks such as backups, logging, and documentation

Why Choose Us

Leading UK-based global training provider since 1995.

Experience CompTIA A+ Core 2 in Saudi Arabia through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Saudi Arabia or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience CompTIA A+ Core 2 through face-to-face Classroom Based training in Saudi Arabia. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange CompTIA A+ Core 2 in Saudi Arabia as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Saudi Arabia or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.


Contact us for more detail about our trainings and for all other enquiries!