This one-day instructor-led course provides IT professionals with a focused technical introduction to Microsoft 365, covering its core services, administrative tools, and identity framework. Delegates will gain clarity on how the platform is structured, how its services integrate, and what administrators need to manage and secure Microsoft 365 effectively. The course also introduces the growing role of AI in Microsoft 365 — including tools like Microsoft Copilot — to support better planning and decision-making.
Key focus areas include service architecture, identity and access models, administration, compliance, automation, and connectivity considerations.
Prerequisites
Delegates should have general familiarity with IT infrastructure, user management, and cloud services. No prior experience with Microsoft 365 is required.
Target audience
This course is designed for IT professionals responsible for evaluating, planning, or supporting Microsoft 365 deployments. It is especially valuable for those seeking a clear technical foundation in Microsoft 365's architecture, identity framework, and administrative tools.
