FSM100 - Implementing SAP Field Service Management Training in Bahrain

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 3 Days
  • Price:
  • Upcoming Date:


Course based on software release:
  • SAP Field Service Management 2211


Notes:
  • System Requirements:
    • Notebook with web browser (Chromium-based, e.g. Google Chrome).
    • IOS / Android mobile phones or tablets with the corresponding FSM mobile application installed.
  • To download the FSM mobile app for iOS, Android, and MS Windows, use your mobile device to access the respective app stores of Apple, Google, or Microsoft and search for ‘SAP Field Service Management". In addition, the Windows version of the app can be downloaded from the SAP Support page here.
  • For further details on systems requirements, please click here

For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

Essential

  • none

Recommended

  • none

Who Should Attend

  • Application Consultant
  • Data Consultant / Manager
  • Development Consultant
  • Technology Consultant

What You Will Learn

  • This course will prepare you to:
    • understand the full functionality of SAP Field Service Management solution web- and mobile applications.
    • understand standard product features.
    • perform configurations and customizations using the Field Service Management Administration Module.
    • present use case scenarios as an administrator, dispatcher, and field technician.
    • provide first level support to your client.
    • know where to get additional information, best practices and documentation.

Training Outline

  • Unit 1: Introduction to SAP Field Service Management
    • How SAP Field Service Management fits into the overall landscape of SAP’s portfolio
    • Solution overview
    • SAP Field Service Management functionalities
  • Unit 2: Administration 1
    • Architecture
    • Main components of FSM
    • Account & user configuration
  • Unit 3: Master Data Management
    • Main business objects
    • Data object management
    • Data loader and data exporter
  • Unit 4: Planning & Dispatching
    • Service call lifecycle
    • Create and assign a service call
    • Release scenarios
    • Reservation types
    • Service Map
    • Using skills and filters
  • Unit 5: Mobile Field Service
    • Mobile service workflow
    • Create new assignment on mobile
    • Reserved materials.
    • Record effort, material, mileage, and expenses
    • Activity feedback
    • Checkout and group checkout
    • Considerations for synchronization and offline use
  • Unit 6: Smartforms
    • Smartform templates and designer
    • Elements
    • Smartforms in mobile application
  • Unit 7: Administration 2
    • Company settings
    • Service Workflow configuration
    • Screen Configuration
    • Custom translations
    • Data management & monitoring
  • Unit 8: Business Rules
    • Use cases
    • Business Rule Configuration
    • Validating and Executing a Business Rule
  • Unit 9: Analytics & reports
    • Business reports via Dashboards
    • Report template technologies
    • Generating reports
  • Unit 10: Crowd Workforce
    • Use cases
    • Partner Portal
    • Dispatching process for crowd workforce
  • Unit 11: Customer Self Service
    • Self-service functionality
    • Self Service portal and interactive chatbot
    • Set up, configuration and branding
  • Unit 12: Integration
    • Overview of supported integration scenarios
    • Main business objects supported per integration scenario
    • End to end process with integration points
  • Unit 13: Student Appendix – Learning Resources and Glossary
    • Links to useful SAP Field Service Management portals, help, documentation and enablement platforms

Why Choose Us

Leading UK-based global training provider since 1995.

Experience FSM100 - Implementing SAP Field Service Management in Bahrain through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Bahrain or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience FSM100 - Implementing SAP Field Service Management through face-to-face Classroom Based training in Bahrain. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange FSM100 - Implementing SAP Field Service Management in Bahrain as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Bahrain or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

FSM100 - Implementing SAP Field Service Management Training Course in Bahrain Schedule

Join our public live virtual trainings remotely from Bahrain. Private group trainings can also be organized at your preferred location in Bahrain, around your schedule.

For corporate groups, we can organize this training as an on-site private group.
22 October 2026 (3 Days)
Manama
23 October 2026 (3 Days)
Manama
06 November 2026 (3 Days)
Manama
07 November 2026 (3 Days)
Manama
13 November 2026 (3 Days)
Manama
21 November 2026 (3 Days)
Manama
25 November 2026 (3 Days)
Manama
02 April 2027 (3 Days)
Manama

Bahrain has positioned itself as the pioneering fintech and cloud capital of the Middle East, with Manama hosting the region’s first dedicated fintech hub, Bahrain FinTech Bay. As the first country in the region to adopt a 'Cloud First' policy, Bahrain has attracted global giants like AWS to establish massive data center infrastructures on its shores. The University of Bahrain and various national initiatives are focused on cultivating a workforce that is highly proficient in blockchain, open banking, and cybersecurity. Our IT education services in Bahrain are tailored to this innovation-driven market, offering advanced curriculum in Cloud Engineering, DevOps, and Information Security. We empower professionals in the Kingdom to take the lead in a digital-first economy that consistently sets the benchmark for regulatory technology and financial innovation across the Gulf.

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