ServiceNow Administration Advanced Training in Canada

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 2 Days
  • Level: Expert
  • Price: From CAD 2,900 +TAX
  • Upcoming Date:
  • UK & Canada Based Global Training Provider

Learn about the robust controls in a base ServiceNow instance through lessons and hands-on labs to reinforce daily tasks. Course labs are designed step-by-step to facilitate the application of concepts - and the on demand format allows you to work at your own pace.

This course explores ServiceNow applications and how they are defined. It continues by covering the components of an application, focusing on application scopes and the different types of application data. The course continues on by examining reporting. It examines how ServiceNow reporting enables the user to create and distribute reports that show the current state of instance data, such as how many open incidents of each priority exist followed by data hygiene and the importance of maintaining the system humming, which also provides better user experience. The course wraps up by reviewing ServiceNow integrations with many third-party applications and data sources.



Prerequisites

  • Welcome to ServiceNow
  • ServiceNow Administration Fundamentals
    • Instructor-Led, or
    • On Demand
  • Fundamental administration core concepts
  • Application Navigator
  • Form configuration
  • List configuration
  • System settings
  • Update Sets
  • 2-3 months ServiceNow administration experience
  • JavaScript experience
We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

Identify ServiceNow applications and application components

Explain the difference between application configurations and customizations

Introduce students to development and debugging tools

Describe best practices for reporting efficiencies within the ServiceNow platform

Discuss integrations with the ServiceNow platform

Review good security practices available for an instance

Identify various factors affecting performance

Training Outline

Day 1

Module 1: Application Data Management

Topic: Application Data Management

  • Lab 1.1.1 Configurations and Update Sets

Topic: Data Population Continued

  • Lab 1.2.1 Clone an Instance

Topic: Data Searching

  • Lab 1.3.1 Create a Database Index

Module 2: Development and Debugging

Topic: Development

  • Lab 2.1.1 Working with code

Topic: Debugging

  • Lab 2.2.1 Session Debug

Topic: Debugging Continued

  • Lab 2.2.2 Scripts - Background and Fix Scripts

Topic: Debugging Continued 2

  • Lab 2.2.3 Script Debugger

Module 3: Platform Analytics

Topic: Database Views

  • Lab 3.1.1 Create a Database View

Topic: Data visualization overview

  • Lab 3.2.1 Create a visualization from a database view

Topic: Dashboards

  • Lab 3.4.1 Configure and schedule a dashboard

Day 2

Module 4: Integrations

Topic: Integrations Overview

  • Lab 4.2.1: Web Services

Topic: Web Services REST continued

Topic: Direct Web Services and Scripted Web Services

  • Lab 4.5.1 Integration Hub

Module 5: Access and Security

Topic: Authentication, Authorization, Hardening

  • Lab 5.1.1 Exploring Allow and Deny ACLs

Module 6: Platform Optimization and Maintenance-Data

Topic: Data Hygiene and CSDM

Topic: Common Service Data Model

Module 7: Platform Optimization and Maintenance - Instance

Topic: Performance Factors

Topic: Instance Maintenance

  • Lab 7.2.1: Explore Instance Scan

Topic: Releases and Upgrades

  • Lab 7.3.1: Upgrades and Calculations

Why Choose Us

Experience ServiceNow Administration Advanced in Canada through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from Canada and worldwide, with flexible planning options for individual and corporate training needs.

Experience ServiceNow Administration Advanced in a focused classroom environment in Canada. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite ServiceNow Administration Advanced in Canada solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.
Contact us for more detail about our trainings and for all other enquiries!

ServiceNow Administration Advanced Training Course in Canada Schedule

Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
02 September 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 2,900 +TAX
04 November 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 2,900 +TAX

Canada has emerged as a global powerhouse for Artificial Intelligence and deep tech, with Toronto, Vancouver, and Montreal leading the charge as international innovation hubs. The country’s commitment to tech-driven economic growth is supported by world-class institutions like the University of Toronto and Waterloo, attracting top talent from across the globe. From the gaming industry in Montreal to the cloud-computing boom in British Columbia, Canada offers a diverse and stable environment for professional development. Our training solutions in Canada focus on equipping the workforce with high-demand skills in DevOps, Data Science, and Enterprise Architecture. We help professionals stay ahead of the curve in a nation that consistently ranks at the top for digital readiness and technological investment.

Bilginç IT Academy All Rights Reserved

By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.