ServiceNow Administration Advanced Training in United Kingdom

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 2 Days
  • Level: Expert
  • Price: From £1,550 +TAX
  • Upcoming Date:

Learn about the robust controls in a base ServiceNow instance through lessons and hands-on labs to reinforce daily tasks. Course labs are designed step-by-step to facilitate the application of concepts - and the on demand format allows you to work at your own pace.

This course explores ServiceNow applications and how they are defined. It continues by covering the components of an application, focusing on application scopes and the different types of application data. The course continues on by examining reporting. It examines how ServiceNow reporting enables the user to create and distribute reports that show the current state of instance data, such as how many open incidents of each priority exist followed by data hygiene and the importance of maintaining the system humming, which also provides better user experience. The course wraps up by reviewing ServiceNow integrations with many third-party applications and data sources.



Prerequisites

  • Welcome to ServiceNow
  • ServiceNow Administration Fundamentals
    • Instructor-Led, or
    • On Demand
  • Fundamental administration core concepts
  • Application Navigator
  • Form configuration
  • List configuration
  • System settings
  • Update Sets
  • 2-3 months ServiceNow administration experience
  • JavaScript experience

For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

Identify ServiceNow applications and application components

Explain the difference between application configurations and customizations

Introduce students to development and debugging tools

Describe best practices for reporting efficiencies within the ServiceNow platform

Discuss integrations with the ServiceNow platform

Review good security practices available for an instance

Identify various factors affecting performance

Training Outline

Day 1

Module 1: Application Data Management

Topic: Application Data Management

  • Lab 1.1.1 Configurations and Update Sets

Topic: Data Population Continued

  • Lab 1.2.1 Clone an Instance

Topic: Data Searching

  • Lab 1.3.1 Create a Database Index

Module 2: Development and Debugging

Topic: Development

  • Lab 2.1.1 Working with code

Topic: Debugging

  • Lab 2.2.1 Session Debug

Topic: Debugging Continued

  • Lab 2.2.2 Scripts - Background and Fix Scripts

Topic: Debugging Continued 2

  • Lab 2.2.3 Script Debugger

Module 3: Platform Analytics

Topic: Database Views

  • Lab 3.1.1 Create a Database View

Topic: Data visualization overview

  • Lab 3.2.1 Create a visualization from a database view

Topic: Dashboards

  • Lab 3.4.1 Configure and schedule a dashboard

Day 2

Module 4: Integrations

Topic: Integrations Overview

  • Lab 4.2.1: Web Services

Topic: Web Services REST continued

Topic: Direct Web Services and Scripted Web Services

  • Lab 4.5.1 Integration Hub

Module 5: Access and Security

Topic: Authentication, Authorization, Hardening

  • Lab 5.1.1 Exploring Allow and Deny ACLs

Module 6: Platform Optimization and Maintenance-Data

Topic: Data Hygiene and CSDM

Topic: Common Service Data Model

Module 7: Platform Optimization and Maintenance - Instance

Topic: Performance Factors

Topic: Instance Maintenance

  • Lab 7.2.1: Explore Instance Scan

Topic: Releases and Upgrades

  • Lab 7.3.1: Upgrades and Calculations

Why Choose Us

Leading UK-based global training provider since 1995.

Experience ServiceNow Administration Advanced in United Kingdom through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from United Kingdom or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience ServiceNow Administration Advanced through face-to-face Classroom Based training in United Kingdom. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange ServiceNow Administration Advanced in United Kingdom as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in United Kingdom or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

ServiceNow Administration Advanced Training Course in United Kingdom Schedule

Join our public courses in our United Kingdom facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
17 October 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX
21 October 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX
24 October 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX
26 October 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX
04 November 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX
10 November 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX
20 November 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX
07 January 2027 (2 Days)
London, Manchester, Birmingham, Edinburgh
£1,550 +TAX

The United Kingdom stands as a cornerstone of European technology, boasting a rich heritage of scientific discovery and a futuristic digital economy. London remains a global fintech leader, while cities like Manchester, Birmingham, and Bristol are rapidly evolving into specialized tech clusters. The academic prestige of Oxford and Cambridge continues to fuel innovation in biotechnology and software engineering, creating a highly skilled workforce. Our IT certification and training courses are designed to meet the rigorous demands of the UK’s corporate and financial sectors. By integrating the latest cloud and cybersecurity frameworks, we empower professionals across the British Isles to lead digital transformation initiatives within an increasingly interconnected global market.

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