This one-day course provides a foundational introduction to Microsoft 365, Microsoft 365 Copilot, and AI-powered agents, with a focus on core services and basic administrative capabilities. Learners explore the essential concepts that underpin Microsoft 365 administration, including service architecture, security foundations, and data protection and governance. Building on this foundation, the course introduces Microsoft 365 Copilot and Copilot agents, explaining how AI can be used to automate tasks, enhance collaboration, and personalise user experiences across the Microsoft 365 suite. The course is structured around two learning paths and is designed to develop understanding without requiring prior hands-on administrative experience.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Before attending this course, learners should have basic functional experience with Microsoft 365 services and a proficient understanding of general IT practices. No prior experience with Microsoft 365 administration, Copilot, or AI agents is required, as the course is designed for learners at a beginning level.

Target audience

This course is designed for beginning-level technical IT professionals and novice administrators who are seeking a foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. It is suitable for learners who want to understand the essential components, concepts, and capabilities required to utilise and manage Microsoft 365, Copilot, and agents, without the need for prior hands-on administrative experience.

Training Outline

Introduction to the course

Overview of the course structure and learning paths.
Introduction to Microsoft 365, Copilot, and AI-powered agents.
Understanding the scope and objectives of the course.

Learning Path 1: Explore Microsoft 365 administration

Introduction to Microsoft 365 core services and admin controls

Overview of Microsoft 365 services and workloads.
Understanding tenant-level administration and management concepts.
Introduction to administrative controls used to manage Microsoft 365 environments.
Instructor-led demonstration reinforcing key administrative concepts.

Explore Microsoft 365 security foundations

Introduction to security concepts within Microsoft 365.
Overview of identity, access, and protection principles.
Understanding foundational security services used in Microsoft 365.
Instructor-led demonstration highlighting key security topics.

Protect and govern data in Microsoft 365

Overview of data protection concepts in Microsoft 365.
Introduction to data governance and compliance principles.
Understanding how organisations protect and manage information.
Instructor-led demonstration focusing on data protection and governance scenarios.

Learning Path 2: Explore Microsoft 365 Copilot and agent administration

Explore Microsoft 365 Copilot and agents

Introduction to Microsoft 365 Copilot and AI-powered agents.
Understanding how Copilot uses AI to automate tasks and enhance collaboration.
Overview of scenarios where Copilot and agents are used across Microsoft 365.
Instructor-led demonstration illustrating Copilot and agent capabilities.

Perform basic administrative tasks for Microsoft 365 Copilot

Overview of administrative concepts related to Microsoft 365 Copilot.
Understanding basic configuration and management considerations.
Reviewing administrative responsibilities associated with Copilot usage.
Instructor-led demonstration of basic Copilot administration concepts.

Perform basic administrative tasks for Microsoft 365 Copilot agents

Introduction to administrative tasks related to Copilot agents.
Understanding how agents are managed within Microsoft 365.
Reviewing considerations for administering and supporting Copilot agents.
Instructor-led demonstration focusing on Copilot agent administration.

Exams and assessments

This course helps students to prepare for the related Microsoft certification exam, AB-900: Copilot and Agent Administration Fundamentals. Each module includes assessment questions designed to support preparation for the certification exam. They are intended to help learners reinforce their understanding of key concepts and exam study areas, including Microsoft 365 administration and Microsoft 365 Copilot and agent administration. An exam voucher for the AB-900 exam is available separately. This exam is optional, and is not delivered as part of the course.

Hands-on learning

There are no learner hands-on labs included in this course. Each module concludes with a 15-minute instructor-led demonstration, allowing learners to observe key concepts and administrative tasks in context. These demonstrations are designed to reinforce understanding and provide practical insight without requiring direct interaction with the environment.

Why Choose Us

Experience Introduction to Microsoft 365 and AI Administration (AB-900) in Switzerland through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
Flexible and Scalable Delivery: Access live virtual classrooms from Switzerland and worldwide, with flexible planning options for individual and corporate training needs.

Experience Introduction to Microsoft 365 and AI Administration (AB-900) in a focused classroom environment in Switzerland. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Introduction to Microsoft 365 and AI Administration (AB-900) in Switzerland solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Introduction to Microsoft 365 and AI Administration (AB-900) Training in Switzerland

Prerequisites

Target audience

Training Outline

Exams and assessments

Hands-on learning

Why Choose Us

Introduction to Microsoft 365 and AI Administration (AB-900) Training Course in Switzerland Schedule

Introduction to Microsoft 365 and AI Administration (AB-900) Training in Switzerland

Prerequisites

Target audience

Training Outline

Exams and assessments

Hands-on learning

Why Choose Us

Online Instructor-Led Training (VILT)

Classroom-Based Training

Onsite / In-House Training

Introduction to Microsoft 365 and AI Administration (AB-900) Training Course in Switzerland Schedule