PeopleCert - ITIL

ITIL® 4 Foundation - IT Service Management Certification
Level: Fundamentals Duration: 2 Days
The training provides an internationally accredited introduction to modern IT service management (ITSM) practices.Delivered by Bilginç IT Academy, an official PeopleCert Accredited Training Organisati...
ITIL® 4 - Half day Overview
Level: Fundamentals Duration: 3 Days
This short introductory course provides a high-level overview of modern service management principles and introduces delegates to ITIL 4, the latest evolution of global best practice from PeopleCert....
ITIL® 4 Specialist: Monitor, Support and Fulfil
Level: Intermediate Duration: 3 Days
This training is part of the ITIL Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page.A three-day course to prepare learners...
ITIL® Foundation (Version 5)
Level: Fundamentals Duration: 2 Days
The ITIL® 5 Foundation Certificate introduces learners to the latest version of the ITIL framework — the world’s leading standard for digital service management.This 2-day official course provides an...
ITIL® Foundation Bridge (Version 5)
Level: Fundamentals Duration: 1 Day
The ITIL® 5 Foundation Bridge training is a fast-track course designed for professionals who already hold an ITIL® 4 certification and need to transition efficiently to ITIL® 5. Instead of revisiting...
ITIL® Strategy (Version 5)
Level: Intermediate Duration: 3 Days
This three-day course examines how ITIL® Strategy helps organizations define, execute, and sustain value creation in rapidly evolving digital environments. Throughout the course, participants will lea...
ITIL® Managing Professional Transition
Level: Expert Duration: 5 Days
ITIL® Managing Professional Transition (Version 5) provides an accelerated and efficient route for experienced ITIL professionals who want to move into ITIL (Version 5) without repeating knowledge the...
ITIL® Service (Version 5)
Level: Intermediate Duration: 3 Days
Services are one of the primary ways organizations create and deliver value to customers and stakeholders. This three-day course provides a comprehensive understanding of how services are planned, des...
ITIL® Transformation (Version 5)
Level: Intermediate Duration: 3 Days
Transformation is a fundamental element of ITIL® (Version 5) and provides the foundation for every learning pathway within the framework. As organizations progress from understanding service managemen...
ITIL® Experience (Version 5)
Level: Intermediate Duration: 3 Days
Modern service management is no longer measured solely by technical performance. ITIL® Experience extends traditional ITIL practices by incorporating human experience, trust, and user perception into...
ITIL® Product (Version 5)
Level: Intermediate Duration: 3 Days
Digital products play a central role in enabling modern organizations to deliver digital services and create lasting value for customers. ITIL® Product provides a structured approach to planning, deve...
Practical Application of Service Level & Supplier Management
Level: Intermediate Duration: 2 Days
This two-day practical course helps participants apply the Service Level Management (SLM) and Supplier Management practices in their real operational environment. Rather than focusing on theory, it d...
ITIL® 4 Specialist: Plan, Implement and Control
Level: Intermediate Duration: 3 Days
This three-day course is part of the ITIL® 4 Practice Manager pathway and equips learners with practical knowledge of five essential ITIL practices focused on planning, implementing, and controlling...
ITIL®4 Specialist: Collaborate, Assure and Improve
Level: Intermediate Duration: 3 Days
This intermediate-level course forms part of the ITIL® 4 Practice Manager pathway and develops practical knowledge across five important ITIL practices: Relationship Management, Service Level Manageme...
ITIL® 4 Specialist: IT Asset Management
Level: Intermediate Duration: 3 Days
This extension module develops participants' understanding of the fundamental concepts, principles, value, and practical challenges associated with IT Asset Management (ITAM).The course provides best-...
Practical Application of Problem Management
Level: Intermediate Duration: 2 Days
This two-day course is designed to help participants move beyond the theory of ITIL Problem Management and understand how the practice can be applied within real organisational environments.The progra...

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