C4H450 - SAP Sales and Service Cloud Integration Training in Germany

  • Learn via: Classroom
  • Duration: 4 Days
  • Price: Please contact for booking options


Course based on software release:
  • SAP Sales Cloud and SAP Service Cloud 2311
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We can host this training at your preferred location.

Prerequisites

Essential

  • Basic knowledge of SAP Sales and Service Cloud
  • Basic knowledge of SAP S/4HANA
  • Basic knowledge of SAP Cloud Integration

Recommended

  • Integration experience with SAP Process Integration or other similar technology
  • Basic understanding of ALE (Application Link Enabling), IDocs (Intermediate Documents), SOAP Web Services
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Who Should Attend

  • Application Consultant 
  • Business Process Owner / Team Lead / Power User 
  • Technology Consultant 
  • Integration Developer
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What You Will Learn

  • This course will prepare you to:
    • Determine the connectivity strategy for your cloud project
    • Configure SAP Sales and Service Cloud for integration with SAP S/4HANA
    • Configure SAP S/4HANA for integration with SAP Sales and Service Cloud
    • Configure SAP Cloud Integration for integration with SAP Sales and Service Cloud and SAP S/4HANA
    • Execute common integration scenarios
    • Extend standard integration scenarios
    • Describe SAP Sales and Service Cloud configuration options and steps when integrating with SAP CRM
    • Describe SAP Sales and Service Cloud configuration options and steps when integrating with SAP ERP
    • Describe SAP Cloud Integration with prepackaged integration content
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Outline

  • Introduction to SAP Customer Experience Integration
    • SAP Customer Experience and the strategic role of integration
    • Integrating SAP Sales and Service Cloud with SAP S/4HANA and SAP ERP
    • Integrating SAP Sales and Service Cloud with SAP CRM
    • Integrating SAP Sales and Service Cloud with Analytics
    • Integrating SAP Sales and Service Cloud with SAP Marketing Cloud
    • Integrating SAP Sales and Service Cloud with SAP CPQ
    • Integrating SAP Sales and Service Cloud with SAP Field Service Management
    • Describing Integration Technology
  • SAP Sales and Service Cloud Configuration and APIs
    • Configuring SAP Sales and Service Cloud
    • Describing SAP Sales and Service Cloud APIs
    • Describing open APIs with oData Services
  • Cloud Integration Connectivity
    • Describing Technical Connectivity
    • Explaining SAP Web Dispatcher
    • Explaining SAP Cloud Connector
    • Describing Integration Security
    • Describing Authentication
    • Using Certificates
  • SAP Cloud Integration Configuration
    • Describing SAP Cloud Integration
    • Performing SAP Cloud Integration Configuration
  • SAP S/4HANA and SAP ERP Configuration
    • Describing S/4HANA Configuration
    • Describing SAP ERP Configuration
  • Data Replication
    • Connectivity Test
    • Describing Account and Product Replication
    • Data Filtering
    • Delta Mechanism for Transactional Data
  • Monitoring
    • Monitoring in Different Systems
    • Reviewing Error Messages
  • Extending Integration Scenarios
    • Describing SAP Sales and Service Cloud Extensibility
    • Describing SAP Extension Suite
  • SAP CRM Integration with SAP Sales and Service Cloud
    • Configuring SAP Sales and Service Cloud for Integration with SAP CRM
    • Configuring SAP CRM for Integration with SAP Sales and Service Cloud
    • Configuring SAP Cloud Integration Configuration for Integrating SAP Sales and Service Cloud with SAP CRM
  • Cloud Integration with SAP Process Integration
    • Describing Cloud Integration with SAP Process Integration
    • Describing Deployment Options and Landscape
    • Preparing SAP Process Integration for Integration with SAP Sales and Service Cloud
    • Describing SAP Process Integration Scenarios, Communication Channels, Routing Conditions and Value Mappings
  • Transactional Data Integration
    • Describing Transactional Data Integration Options
    • Preparing SAP Sales and Service Cloud for Real-Time Pricing and other Transactional Data
    • Configuring SAP S/4HANA for Pricing and other Transaction Integrations
    • Maintaining SAP Cloud Integration Configuration
    • Executing Opportunity, Sales Quote and Sales Order Transactional Integration Scenarios
  • Summary
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Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Germany facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

26 April 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
27 April 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
03 Mai 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
14 Mai 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
15 Mai 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
16 Mai 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
18 Mai 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
06 Juni 2025 (4 Days)
Berlin, Hamburg, Münih
Classroom / Virtual Classroom
C4H450 - SAP Sales and Service Cloud Integration Training Course in Germany

The Federal Republic of Germany is the second most populous country in Europe and is located in Central Europe. The official language of the country is German. Germany is one of the richest countries in the world. The main exports of the country include motor vehicles and iron and steel products.

Here are some fun facts about Germany:
The fairy tale writer, the Brothers Grimm, came from Germany and wrote many famous stories such as Cinderella, Snow White, and Sleeping Beauty.
Germany is home to the largest theme park in Europe, the Europa-Park.
The famous composer Ludwig van Beethoven was born in Germany.
The Autobahn, the German highway system, is known for having no general speed limit.


Berlin was divided by the Berlin Wall from 1961 to 1989. Known for its street art, Berlin has many colorful murals and graffiti throughout the city. Also, Berlin is home to many famous museums, such as the Pergamon Museum and the Museum Island. Many clubs and bars stay open until the early hours of the morning in this big city.

Another popular city is Munich, which is famous for its Oktoberfest beer festival that attracts millions of visitors every year. Munich is also home to many historic buildings, including Nymphenburg Palace and the Marienplatz town square.

The country's capital and largest city is Berlin, however Frankfurt is considered to be the business and financial center of Germany. It is home to the Frankfurt Stock Exchange, the European Central Bank, and many other financial institutions. Because of its central location within Europe and its status as a major financial hub, Frankfurt is often referred to as the "Mainhattan," a play on the city's name and its association with the Manhattan financial district in New York City.

Frankfurt is also a major transportation hub, with the largest airport in Germany and one of the largest in Europe, Frankfurt Airport. Additionally, it is a popular destination for tourists, with its historic city center, beautiful parks, and vibrant cultural scene.

Some of the top German technology companies like Siemens AG, Bosch, SAP SE, Deutsche Telekom, Daimler AG and Volkswagen has business centers in Frankfurt. The country has a strong tradition of engineering and innovation, and is home to many other world-class technology companies and research institutions.

Tailored to meet the specific needs of Germany, Bilginç IT Academy combines cutting-edge training methodologies with our comprehensive range of Certification Exam preparation courses and accredited corporate training programs. Experience a transformative approach to IT training that will redefine your expectations.
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