As the business world evolves, coaching has become a vital part of modern leadership. Particularly with the growing expectations of Gen Y and Z employees, managers must now act not only as decision-makers but also as facilitators of growth. This training helps participants master the core principles and techniques of coaching to lead with empathy, clarity, and influence.
Managers and team leaders
HR professionals, mentors and aspiring coaches
Anyone who wants to lead and develop people more effectively
Effective Listening: Deep, focused listening to understand beyond words
Asking Powerful Questions: Stimulate reflection and awareness through open-ended inquiries
Constructive Feedback: Support growth with positive, forward-focused feedback
Goal Setting with SMART Model: Define clear, measurable, and achievable goals
Inspiration and Motivation: Empower others to unlock their full potential
Directive Coaching: Coach guides and offers direct support
Exploratory Coaching: Coach encourages the coachee to find their own insights
Building trust and rapport
Clarifying goals and objectives
Analyzing current reality
Planning actionable steps
Implementing actions and evaluating progress
Deep listening and full attention
Asking transformative and insightful questions
Giving impactful and balanced feedback
Creating SMART goals
Inspiring others with presence and energy