CompTIA A+ Certification 220-1001 Support Skills Training in Germany

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 5 Days
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

The CompTIA A+ Core 1 (Exam 220-1001) course covers primarily the hardware components of the A+ Certification, the course itself is geared towards preparing the delegates to take and hopefully pass the associated exam.


In order to sit this course, delegates should have a basic understanding of computers and have a working knowledge of Microsoft Client (Desktop) Operating Systems.

Delegates without this experience should consider CompTIA IT Fundamentals, instead.


Target Audience

The course is designed for delegates who have basic computer skills and who are interested in starting an IT career. The course is also designed for students who are seeking the CompTIA A+ certification.

  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Implement client virtualisation and cloud computing.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Install, configure, and troubleshoot print devices.


The course is a five day, ten lesson, multiple topic course, and includes both theoretical and lab based tasks.

Lesson 1 Installing and Configuring PC Components

A very large percentage of the work an IT technician performs is working with hardware. This includes installing, upgrading, repairing, configuring, maintaining, optimising, and troubleshooting computer components. This lesson covers the computer’s system components and peripheral devices.
  • Topic A - Use Appropriate Safety Procedures
  • Topic B - PC Components
  • Topic C - Common Connection Interfaces
  • Topic D - Install Peripheral Devices
  • Topic E - Troubleshooting Methodology
Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

This lesson focuses on installing, configuring, and troubleshooting display and multimedia devices.
  • Topic A - Install and Configure Display Devices
  • Topic B - Troubleshoot Display Devices
  • Topic C - Install and Configure Multimedia Devices
Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices

As an IT technician, responsibilities are likely to include installing and maintaining many different types of computer components, including storage devices. This lesson covers the various technologies used to store data, including RAM, ROM, HDD, SSD, removable and optical media
  • Topic A - Install System Memory
  • Topic B - Install and Configure Mass Storage Devices
  • Topic C - Install and Configure Removable Storage
  • Topic D - Configure RAID
  • Topic E - Troubleshoot Storage Devices
Lesson 4: Installing, Configuring, and Troubleshooting Internal System Components

As an IT technician you may be called upon to maintain and install internal components within the system case. This lesson covers the function of the internal components of a PC based system, and how to manage them effectively.
  • Topic A - Install and Upgrade CPUs
  • Topic B - Configure and Update BIOS/UEFI
  • Topic C - Install a PSU
  • Topic D - Troubleshoot Internal System Components
  • Topic E - Configure a Custom PC
Lesson 5: Network Infrastructure Concepts

In this lesson we cover the technologies that create a network infrastructure, such as cabling technologies, wireless standards, switches, routers, and protocols.
  • Topic A - Wired Networks
  • Topic B - Network Hardware Devices
  • Topic C - Wireless Networks
  • Topic D - Internet Connection Types
  • Topic E - Network Configuration Concepts
  • Topic F - Network Services
Lesson 6: Configuring and Troubleshooting Networks

In this lesson we cover the installation, configuration, and management of network devices.
  • Topic A - Configure Network Connection Settings
  • Topic B - Install and configure SOHO Networks
  • Topic C - Configure SOHO Network Security
  • Topic D - Configure Remote Access
  • Topic E - Troubleshoot Network Connections
  • Topic F - Install and Configure IoT Devices
Lesson 7: Implementing Client Virtualisation and Cloud Computing

This lesson covers the basics of Cloud computing and then moves onto the concepts of Virtualisation.
  • Topic A - Configure Client-Side Virtualisation
  • Topic B - Cloud Computing Concepts
Lesson 8: Supporting and Troubleshooting Laptops

In this lesson we cover the difference between desktop and laptop technologies.
  • Topic A - Use Laptop Features
  • Topic B - Install and Configure Laptop Hardware
  • Topic C - Troubleshoot Common Laptop Issues
Lesson 9: Supporting and Troubleshooting Mobile Devices

In this lesson we look at the types of mobile devices available. We also look at managing and maintaining mobile devices.
  • Topic A - Mobile Device Types
  • Topic B - Connect and Configure Mobile Device Accessories
  • Topic C - Configure Mobile Device Network Connectivity
  • Topic D - Support Mobile Apps
Lesson 10: Installing, Configuring and Troubleshooting Print Devices

In this lesson we cover the various technologies used for printing.
  • Topic A - Maintain Laser Printers
  • Topic B - Maintain Inkjet Printers
  • Topic C - Maintain Impact, Thermal and 3D Printers
  • Topic D - Install and Configure Printers
  • Topic E - Troubleshoot Print Device Issues
  • Topic F - Install and Configure Imaging Devices
Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Germany facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
01 August 2024
Berlin, Hamburg, Münih
5 Days
Classroom / Virtual Classroom
03 August 2024
Berlin, Hamburg, Münih
5 Days
Classroom / Virtual Classroom
11 August 2024
Berlin, Hamburg, Münih
5 Days
Classroom / Virtual Classroom
12 August 2024
Berlin, Hamburg, Münih
5 Days
Classroom / Virtual Classroom
06 September 2024
Berlin, Hamburg, Münih
5 Days
Classroom / Virtual Classroom
10 September 2024
Berlin, Hamburg, Münih
5 Days
Classroom / Virtual Classroom
18 September 2024
Berlin, Hamburg, Münih
5 Days
Classroom / Virtual Classroom
26 September 2024
Berlin, Hamburg, Münih
5 Days
CompTIA A+ Certification 220-1001 Support Skills Training Course in Germany

The Federal Republic of Germany is the second most populous country in Europe and is located in Central Europe. The official language of the country is German. Germany is one of the richest countries in the world. The main exports of the country include motor vehicles and iron and steel products.

Here are some fun facts about Germany:
The fairy tale writer, the Brothers Grimm, came from Germany and wrote many famous stories such as Cinderella, Snow White, and Sleeping Beauty.
Germany is home to the largest theme park in Europe, the Europa-Park.
The famous composer Ludwig van Beethoven was born in Germany.
The Autobahn, the German highway system, is known for having no general speed limit.


Berlin was divided by the Berlin Wall from 1961 to 1989. Known for its street art, Berlin has many colorful murals and graffiti throughout the city. Also, Berlin is home to many famous museums, such as the Pergamon Museum and the Museum Island. Many clubs and bars stay open until the early hours of the morning in this big city.

Another popular city is Munich, which is famous for its Oktoberfest beer festival that attracts millions of visitors every year. Munich is also home to many historic buildings, including Nymphenburg Palace and the Marienplatz town square.

The country's capital and largest city is Berlin, however Frankfurt is considered to be the business and financial center of Germany. It is home to the Frankfurt Stock Exchange, the European Central Bank, and many other financial institutions. Because of its central location within Europe and its status as a major financial hub, Frankfurt is often referred to as the "Mainhattan," a play on the city's name and its association with the Manhattan financial district in New York City.

Frankfurt is also a major transportation hub, with the largest airport in Germany and one of the largest in Europe, Frankfurt Airport. Additionally, it is a popular destination for tourists, with its historic city center, beautiful parks, and vibrant cultural scene.

Some of the top German technology companies like Siemens AG, Bosch, SAP SE, Deutsche Telekom, Daimler AG and Volkswagen has business centers in Frankfurt. The country has a strong tradition of engineering and innovation, and is home to many other world-class technology companies and research institutions.

Tailored to meet the specific needs of Germany, Bilginç IT Academy combines cutting-edge training methodologies with our comprehensive range of Certification Exam preparation courses and accredited corporate training programs. Experience a transformative approach to IT training that will redefine your expectations.

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