ISO/IEC 20000-1:2018 Implementation Course Training in Germany

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT
We can host this training at your preferred location. Contact us!

This practical course provides key guidance to organizations that plan to improve the quality and cost effectiveness of their IT service delivery by implementing an IT service management system based on ISO/IEC 20000-1:2011.

Using a step-by-step approach to the implementation process, an experienced instructor explains the requirements of ISO/IEC 20000-1:2011, while hands-on exercises and take-home reference material help you develop the knowledge and skill required to implement an international best practice IT service management system within your organization.

By attending this course, you will:

  • Develop the expertise to implement an IT service management system
  • Have the ability to apply international best practice to your organization
  • Help to save your organization time and money by improving the performance of day to day IT operations
  • Assist your organization to improve customer relationships and gain industry recognition through quality service delivery
  • Be able to support the integration of ISO/IEC 20000 with other management systems, such as ISO 9001 and ISO/IEC 27001

Implementing an IT Service Management System based on ISO/IEC 20000-1 Training Course



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Germany facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
08 August 2024
Berlin, Hamburg, Münih
2 Days
Classroom / Virtual Classroom
08 August 2024
Berlin, Hamburg, Münih
2 Days
Classroom / Virtual Classroom
10 September 2024
Berlin, Hamburg, Münih
2 Days
Classroom / Virtual Classroom
12 September 2024
Berlin, Hamburg, Münih
2 Days
Classroom / Virtual Classroom
13 September 2024
Berlin, Hamburg, Münih
2 Days
Classroom / Virtual Classroom
17 September 2024
Berlin, Hamburg, Münih
€2,203 +VAT Book Now
Classroom / Virtual Classroom
23 September 2024
Berlin, Hamburg, Münih
2 Days
Classroom / Virtual Classroom
26 September 2024
Berlin, Hamburg, Münih
2 Days
ISO/IEC 20000-1:2018 Implementation Course Training Course in Germany

The Federal Republic of Germany is the second most populous country in Europe and is located in Central Europe. The official language of the country is German. Germany is one of the richest countries in the world. The main exports of the country include motor vehicles and iron and steel products.

Here are some fun facts about Germany:
The fairy tale writer, the Brothers Grimm, came from Germany and wrote many famous stories such as Cinderella, Snow White, and Sleeping Beauty.
Germany is home to the largest theme park in Europe, the Europa-Park.
The famous composer Ludwig van Beethoven was born in Germany.
The Autobahn, the German highway system, is known for having no general speed limit.


Berlin was divided by the Berlin Wall from 1961 to 1989. Known for its street art, Berlin has many colorful murals and graffiti throughout the city. Also, Berlin is home to many famous museums, such as the Pergamon Museum and the Museum Island. Many clubs and bars stay open until the early hours of the morning in this big city.

Another popular city is Munich, which is famous for its Oktoberfest beer festival that attracts millions of visitors every year. Munich is also home to many historic buildings, including Nymphenburg Palace and the Marienplatz town square.

The country's capital and largest city is Berlin, however Frankfurt is considered to be the business and financial center of Germany. It is home to the Frankfurt Stock Exchange, the European Central Bank, and many other financial institutions. Because of its central location within Europe and its status as a major financial hub, Frankfurt is often referred to as the "Mainhattan," a play on the city's name and its association with the Manhattan financial district in New York City.

Frankfurt is also a major transportation hub, with the largest airport in Germany and one of the largest in Europe, Frankfurt Airport. Additionally, it is a popular destination for tourists, with its historic city center, beautiful parks, and vibrant cultural scene.

Some of the top German technology companies like Siemens AG, Bosch, SAP SE, Deutsche Telekom, Daimler AG and Volkswagen has business centers in Frankfurt. The country has a strong tradition of engineering and innovation, and is home to many other world-class technology companies and research institutions.

Tailored to meet the specific needs of Germany, Bilginç IT Academy combines cutting-edge training methodologies with our comprehensive range of Certification Exam preparation courses and accredited corporate training programs. Experience a transformative approach to IT training that will redefine your expectations.
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