Skills Hack - Customer Experience Training in Germany

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 3 Hours
  • Level: Fundamentals
  • Price: From €520+VAT
We can host this training at your preferred location. Contact us!

“Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.”
Joey Coleman, Experience This! Host and CX Expert
Author of Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days

Regardless of your service, product, size of business or industry, customer experience has proven to be a key differentiating point for service led organisations and their success.

This course has been developed specifically to help you understand what customer experience is and how this approach can further enhance the quality of service you, your team and your organisation provides and how you can enrich your reputation to live its values and principles.

Target audience

This ½ day session is suitable for individuals who deal with external or internal customers. Anyone who would like to gain an insight into the bigger picture that understanding the customer journey brings will benefit from attending.



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Germany facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
16 Juni 2024
Berlin, Hamburg, Münih
3 Hours
Classroom / Virtual Classroom
24 Juni 2024
Berlin, Hamburg, Münih
3 Hours
Classroom / Virtual Classroom
08 Juli 2024
Berlin, Hamburg, Münih
3 Hours
Classroom / Virtual Classroom
20 Juli 2024
Berlin, Hamburg, Münih
3 Hours
Classroom / Virtual Classroom
20 Juli 2024
Berlin, Hamburg, Münih
3 Hours
Classroom / Virtual Classroom
01 August 2024
Berlin, Hamburg, Münih
3 Hours
Classroom / Virtual Classroom
01 August 2024
Berlin, Hamburg, Münih
3 Hours
Classroom / Virtual Classroom
17 August 2024
Berlin, Hamburg, Münih
3 Hours
Skills Hack - Customer Experience Training Course in Germany

The Federal Republic of Germany is the second most populous country in Europe and is located in Central Europe. The official language of the country is German. Germany is one of the richest countries in the world. The main exports of the country include motor vehicles and iron and steel products.

Here are some fun facts about Germany:
The fairy tale writer, the Brothers Grimm, came from Germany and wrote many famous stories such as Cinderella, Snow White, and Sleeping Beauty.
Germany is home to the largest theme park in Europe, the Europa-Park.
The famous composer Ludwig van Beethoven was born in Germany.
The Autobahn, the German highway system, is known for having no general speed limit.


Berlin was divided by the Berlin Wall from 1961 to 1989. Known for its street art, Berlin has many colorful murals and graffiti throughout the city. Also, Berlin is home to many famous museums, such as the Pergamon Museum and the Museum Island. Many clubs and bars stay open until the early hours of the morning in this big city.

Another popular city is Munich, which is famous for its Oktoberfest beer festival that attracts millions of visitors every year. Munich is also home to many historic buildings, including Nymphenburg Palace and the Marienplatz town square.

The country's capital and largest city is Berlin, however Frankfurt is considered to be the business and financial center of Germany. It is home to the Frankfurt Stock Exchange, the European Central Bank, and many other financial institutions. Because of its central location within Europe and its status as a major financial hub, Frankfurt is often referred to as the "Mainhattan," a play on the city's name and its association with the Manhattan financial district in New York City.

Frankfurt is also a major transportation hub, with the largest airport in Germany and one of the largest in Europe, Frankfurt Airport. Additionally, it is a popular destination for tourists, with its historic city center, beautiful parks, and vibrant cultural scene.

Some of the top German technology companies like Siemens AG, Bosch, SAP SE, Deutsche Telekom, Daimler AG and Volkswagen has business centers in Frankfurt. The country has a strong tradition of engineering and innovation, and is home to many other world-class technology companies and research institutions.

Tailored to meet the specific needs of Germany, Bilginç IT Academy combines cutting-edge training methodologies with our comprehensive range of Certification Exam preparation courses and accredited corporate training programs. Experience a transformative approach to IT training that will redefine your expectations.
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