TDWI BI Program Management: A Competency Center Approach to BI Excellence, Germany

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A BI program is a large and complex undertaking with competing interests, conflicting priorities, and simultaneous projects that must be managed from a “big picture” point of view. Program management encompasses the organization, disciplines, and activities necessary to coordinate interdependent projects. And it extends beyond project activities to ensure quality and availability of business-critical information services and continuous support of vital business decision-making processes.

The very broad scope of BI program management encompasses business alignment, value management, quality management, change management, and risk management. Find out how a BI competency center (BICC) approach to program management will substantially increase the impact of your BI program.

There are no prerequisites for this course.

BI program managers, directors, and sponsors; leaders and managers in BI and business analytics; leaders and managers for enterprise data and information management.

The definition and purpose of a BICC
The business case for a BICC: value realization, risk mitigation, standardization, prioritization, alignment, agility, etc.
Roles and responsibilities of a BICC: assessment, coordination, communication, etc.
Organizational structures for a BICC and relationships with other shared-services groups such as data governance council and PMO
Steps to creating a BICC, including issues, challenges, and mistakes to avoid
Day-to-day activities of BICC operations: end-user support, training, stakeholder communications, collaboration, user group management, change control, etc.
Techniques to sustain, evolve, and mature the BICC

Module 1 – Business Intelligence and Program Management

BI Scope and Complexity
- Stakeholders and Services
- Functions and Data
- Processes and Projects
- Tools and Technologies
- The BI Framework
Programs vs. Projects
- Definitions and Contrasts
- Program-Project Relationships
- The Need for Program Management
BI Program Management Responsibilities
- Business Impact: Portfolio, Value, Capabilities
- BI Results: Services, Utilization, Quality
- BI Implementation: Processes, Data & Metadata, Change
- BI Culture: Stakeholders, Coordination, Communication

Module 2 – Business Intelligence Competency Centers

BICC Basics
- Definitions
- Purpose
- BICC and CoE
- BICC and Program Management
BICC Business Case
- Tangible Benefits
- Intangible Benefits
- Quantitative Benefits
BICC Technical Case
- Tangible Benefits
- Intangible Benefits
BICC Functions
- Program and Project Oversight
- Data Stewardship and Data Quality
- Competencies and Resourcing
- Training and Support
- Architecture and Infrastructure
- Vendors and Contracts
- Issue Resolution and Change Management
BI Functions
- Back-End BI – Data Sourcing, Integration, and Warehousing
- Front-End BI – Reporting, Performance Management, and Analytics
- BICC Organization Models
- Guidance and Governance Models
- Services Models
- Shared Services
- Central Services
- Self Service
- Hybrids

Module 3 – BICC Roles and Responsibilities

Alignment
- BI Portfolio Management
- Planning, Priorities, and Roadmap
- Agility, Adaptability, and Change Management
Impact
- Range of Services
- Reach into the Business
- Utilization and Satisfaction
Architecture
- Business Architecture
- Information Architecture
- Data Integration Architecture
- Technology Architecture
Quality
- Business and Services Quality
- Information and Data Quality
- Technical Quality
Culture
- Communication, Coordination, and Collaboration
- Governance and Stewardship
- Decision Models
- BI Maturity
BICC Participation Models
- Ownership
- Stewardship
- Advisory
- Standards
- Assessment
BI Program Assessment
- TDWI BI Maturity Model
- A Self-Assessment Technique
- Using Assessment Results

Module 4 – Building a BICC

BICC Charter
- Scope
- Sponsorship and Funding
- Leadership and Stakeholders
BICC Lifecycle
- Stages of BICC Development
Organizational Structure
- Hierarchy and Centralization
- Collaboration and Distribution
- Hybrid
BICC Job Roles
- Program Manager
- Business Analysts
- Architects
- Data Management Specialists
- Designers / Developers
- Administrators
BI Competencies
- Personal and Interpersonal
- Business and Industry
- Leadership and Management
- BI Design, Development, and Operations
- Training, Service, and Support
BICC in the Enterprise
- BICC Partnerships
- Organizational Relationships

Module 5 – Operating the BICC

Continuous Operations
- Day-to-Day Activities (mapped to Module 2 BICC Functions)
Growth and Change
- Evolving the BICC
Sustaining the BICC
- Best Practices
- Mistakes to Avoid

TDWI BI Program Management: A Competency Center Approach to BI Excellence Training Course in Germany

The Federal Republic of Germany is the second most populous country in Europe and is located in Central Europe. The official language of the country is German. Germany is one of the richest countries in the world. The main exports of the country include motor vehicles and iron and steel products.

Here are some fun facts about Germany:
The fairy tale writer, the Brothers Grimm, came from Germany and wrote many famous stories such as Cinderella, Snow White, and Sleeping Beauty.
Germany is home to the largest theme park in Europe, the Europa-Park.
The famous composer Ludwig van Beethoven was born in Germany.
The Autobahn, the German highway system, is known for having no general speed limit.

Berlin was divided by the Berlin Wall from 1961 to 1989. Known for its street art, Berlin has many colorful murals and graffiti throughout the city. Also, Berlin is home to many famous museums, such as the Pergamon Museum and the Museum Island. Many clubs and bars stay open until the early hours of the morning in this big city.

Another popular city is Munich, which is famous for its Oktoberfest beer festival that attracts millions of visitors every year. Munich is also home to many historic buildings, including Nymphenburg Palace and the Marienplatz town square.

The country's capital and largest city is Berlin, however Frankfurt is considered to be the business and financial center of Germany. It is home to the Frankfurt Stock Exchange, the European Central Bank, and many other financial institutions. Because of its central location within Europe and its status as a major financial hub, Frankfurt is often referred to as the "Mainhattan," a play on the city's name and its association with the Manhattan financial district in New York City.

Frankfurt is also a major transportation hub, with the largest airport in Germany and one of the largest in Europe, Frankfurt Airport. Additionally, it is a popular destination for tourists, with its historic city center, beautiful parks, and vibrant cultural scene.

Some of the top German technology companies like Siemens AG, Bosch, SAP SE, Deutsche Telekom, Daimler AG and Volkswagen has business centers in Frankfurt. The country has a strong tradition of engineering and innovation, and is home to many other world-class technology companies and research institutions.

Tailored to meet the specific needs of Germany, Bilginç IT Academy combines cutting-edge training methodologies with our comprehensive range of Certification Exam preparation courses and accredited corporate training programs. Experience a transformative approach to IT training that will redefine your expectations.

TDWI BI Program Management: A Competency Center Approach to BI Excellence Training in Germany

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TDWI BI Program Management: A Competency Center Approach to BI Excellence Training in Germany

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