Learn the techniques required for testing and validating requirements.

Quality is the major business differentiator in IT. Studies such as the Chaos Report show that the most common cause of low quality is having poor, or poorly understood, requirements. Other common causes are poor design, code, and installation. While prevention of defects is the best cure, identifying and fixing defects as early as possible is key, and some of the responsibility for doing that falls on the business analyst (BA). This course, therefore, concentrates on the validation techniques for:

Requirements
The system at the business level (functional and usability testing)
Acceptance
Business purpose (stakeholder satisfaction with the production product)

In this course you will learn the importance of achieving quality and your role in doing so. You will learn which project and product factors affect the two components of risk (likelihood and impact), and you'll learn to apply those to various real-life validation situations using a case study and practicing testing decision-making. You will learn techniques for:

Validating requirements or any text-based product (such as procedures or plans)
Testing functional and manual requirements
Assessing and testing usability

You will learn to plan functional and usability testing at the business level and the essential elements to document that planning. You'll examine your role in Acceptance, including Acceptance of an outsourced product, and you'll determine how to assess stakeholder satisfaction with the product in production.

Since there is never time, even theoretically, to validate all details of a product, an important concept is using risk assessment to determine the appropriate thoroughness of validation at every stage. Exercises in risk assessment and all the major validation techniques are an integral part of this course.

While the involvement of BAs in testing varies widely across companies, this course assumes maximum involvement at the business level (excluding nonfunctional testing except for usability). Each student can tailor the content to suit a specific company's policies.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Who Should Attend?

Business analysts who have some testing experiencing and want one or more of the following:
- A more formal understanding
- To be more efficient
- To standardize across a group, department, or organization
Business analysts who don't know anything about testing and want to learn how to do it
Project managers who want to understand BA terminology and how the BA sees risks

For corporate groups, we can organize this training as an on-site private group.

What You Will Learn

Position the activities of the BA in the complete verification and validation process
Use testing terminology in a standardized way
Use risk to drive the validation effort and therefore use project money wisely
Make decisions on what not to test for defects
- Plan appropriate (risk-based) techniques to find defects in the BRD, that is, validate the BRD
- Plan appropriate (risk-based) functional testing techniques at the BA level to find defects
- Plan appropriate (risk based) glass box testing techniques for processes to find defects
Check and test usability
Choose appropriate (customer-selected) tests for acceptance, that is, compliance to requirements
Manage test data and information
Manage requirements problems and test failures
Document the plans (activities, resources, risks)
Gain acceptance, install the product, and validate to business needs

Hands-On Exercises

Develop a High-Level BA Validation Strategy and Budget
Determine Requirements That Can Be Validated and Tested
Perform a Peer Review
Choose the Appropriate Technique for Finding Defects
Develop a Mid-Level Test Strategy
Develop a Test Suite
Develop Boundary Testing
Develop a Condition Coverage Test Matrix
Design CRUD Testing
List Error Guessing Inputs
Choose Testing Techniques
Develop Inputs to Test Activity and Decision Coverage
Develop Inputs to Test Condition Coverage
Check a Web Page
Conduct a Usability Test
Manage Risk of Testing
Desk Check a Test Plan
Deciding What Test Coverage To Agree To
Develop Customer Satisfaction Survey Questions

Training Outline

1. Testing and the BA

Good Testing and Checking
Project Team Verification and Validation Process
Types of Testing
Ways to Verify and Validate

2. High-Level BA Validation

Your Budget and Risk Management
Estimating the Risks of Defects in the System
Developing a High-Level Validation Strategy and Budget

3. Finding Defects in the BRD

Characteristics of a Good BRD
Techniques of Finding Defects in a BRD
Choosing the Appropriate Technique

4. Planning Testing

Structured Testing
Mid-Level Test Strategy
Test Cases

5. BA-Level Functional Testing in the Automated System

Black Box Testing
Black Box Testing Techniques
Automated Low-Level Test Strategy

6. BA Validation of Processes

Validating Processes
Glass Box Testing Techniques
Process Low-Level Test Strategy

7. Usability Validation

The Importance of Usability
Usability Validation by the BA
Getting Users Involved in Validation
Usability Testing

8. Documenting the Test Plan

Capturing the BA Test Plan
Formal BA Test Plan

9. Acceptance, Installation, and Validation to Business Needs

Acceptance
Installing the System
Validating to the Business Needs
Completing the Project

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Requirements Validation and Testing through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from anywhere in the world or arrange a dedicated online training program for your organization.

Experience Requirements Validation and Testing in a professional face-to-face classroom environment. Classroom Based training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class exclusively for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Requirements Validation and Testing as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Bilginç IT Academy trainers can travel internationally to deliver dedicated training programs at your preferred location.