VMware vRealize Automation: Troubleshooting [8.6] Training

Before taking this course, you should have completed the VMware vRealize® Automation: Install, Configure, Manage [V8.3] course.

You should also have the following understanding or knowledge:

• Good understanding of managing and working with various Linux and Windows operating systems
• Knowledge and working experience of VMware vSphere® environments
• Basic scripting skills in JavaScript, YAML, and cloudConfig

By the end of the course, you should be able to meet the following objectives:

• Describe installation best practices and troubleshoot installation failures
• Verify the correct DNS configuration
• Examine main logs and collect log bundles
• Examine the Kubernetes pods in the vRealize Automation architecture
• Troubleshoot common errors that prevent successful deployments
• Troubleshoot YAML code errors in VMware cloud templates
• Troubleshoot cloudConfig code errors in VMware cloud templates
• Troubleshoot VMware Identity Manager configuration errors
• Troubleshoot common errors in vRealize Orchestrator workflows
• Use the vRealize Orchestrator debugger
• Use log outputs from vRealize Orchestrator
• Troubleshoot problems in custom resources
• Troubleshoot problems in resource actions
• Troubleshoot action-based extensibility (ABX) actions
• Integrate vRealize Automation with vRealize Log Insight
• Integrate vRealize Automation with vRealize Operations Manager
• Configure and replace certificates

1 Course Introduction

• Introductions and course logistics
• Course objectives

2 Troubleshooting vRealize Automation Installation Issues

• vRealize Automation Installation Overview
• vRealize Automation Installation best practices
• Troubleshooting Installation Failures

3 vRealize Automation General Troubleshooting

• Verifying the DNS configuration settings in vRealize Automation and vSphere
• Examining the main logs in the user interface
• Collecting a log bundle
• Using vracli commands
• Examining the pods in the vRealize Automation Kubernetes architecture
• Dumping a log from a vRealize Automation Kubernetes pod
• Killing and restarting a vRealize Automation Kubernetes pod

4 vRealize Automation Cloud Templates and Deployment Troubleshooting

• Overview of provisioning and placement workflows
• Examining a deployment history
• Troubleshooting deployment issues
• Using deployment Dev mode
• Troubleshooting YAML code
• Troubleshooting problems with cloudConfig

5 vRealize Automation Identity Manager Architecture and Cluster Architecture

• Authentication workflow in vRealize Automation
• Connector high availability for authentication
• Architecture of a VMware Identity Manager cluster
• Troubleshooting a VMware Identity Problem
• Key vRealize Automation components
• Architecture of the vRealize Automation cluster
• vRealize Automation node failover scenario
• vRealize Automation cluster shutdown and startup process
• Virtual machine provisioning workflow

6 Troubleshooting vRealize Orchestrator Workflows

• Overview of vRealize Orchestrator and vRealize Automation communications
• Using the vRealize Orchestrator debugger
• Using vRealize Orchestrator log output
• Troubleshooting vRealize Orchestrator binding errors
• Troubleshooting vRealize Orchestrator logic errors
• Troubleshooting vRealize Orchestrator payload errors
• Troubleshooting custom resource errors
• Troubleshooting resource action errors

7 Troubleshooting Action Based Extensibility (ABX) Actions

• Overview of ABX actions
• Troubleshooting ABX actions

8 vRealize Automation Integration with vRealize Tools

• Integrating vRealize Automation and vRealize Log Insight
• Integrating vRealize Automation and vRealize Operations Manager
• Using vRealize Operations Manager to monitor vRealize Automation

9 vRealize Automation Certificate Management

• Managing vRealize Automation certificates
• Creating certificate requests with vRealize Lifecycle Manager
• Using Microsoft Certificate Services to create vRealize Automation certificates
• Replacing vRealize Automation certificates