ITIL® 4 Strategist: Direct, Plan and Improve Training in Kuwait

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 3 Days
  • Level: Expert
  • Price: From €2,039+VAT
  • Upcoming Date:
  • UK & Türkiye Based Global Training Provider

The ITIL® 4 Strategist: Direct, Plan and Improve Training in Kuwait is an essential module for both the ITIL® 4 Managing Professional (MP) and Strategic Leader (SL) certification paths.
It equips professionals with practical skills to establish a learning and improving IT organization with strong strategic alignment and agility.

This course bridges strategy, governance, risk, compliance, continual improvement, and change management — helping organizations plan and deliver sustainable IT service value.


Key Benefits

  • Integral module for ITIL Managing Professional & Strategic Leader paths
  • Gain a deep understanding of strategy, governance & continual improvement
  • Apply ITIL® principles to real-world service management
  • Earn a globally recognized PeopleCert certification


Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum. 

Visit our official PECB partner page here: Bilginç IT Academy – PeopleCert Official Partner


Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.


ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

We can organize this training at your preferred date and location. Contact Us!
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

  • ITIL® 4 Foundation or

  • ITIL® v3 Foundation certification required

Who Should Attend

Recommended for:

  • IT managers, directors, and service designers

  • Governance, risk, and compliance professionals

  • Change leaders and business strategists

  • Continual improvement specialists

  • Anyone aligning IT services with organizational goals

What You Will Learn

By the end of this ITIL® 4 Strategist: Direct, Plan and Improve Training in Kuwait, you will have gained knowledge and skills in the following areas:

  • Understand the key concepts and scope of Direct, Plan, and Improve

  • Apply direction and planning principles in different contexts

  • Integrate Governance, Risk, and Compliance (GRC) into the ITIL® Service Value System

  • Apply Continual Improvement models for all improvement types

  • Utilize communication and change management to support direction and improvement

  • Implement measurement and reporting frameworks to drive decisions

  • Direct, plan, and optimize value streams and practices


Includes:

  • Organizational mapping and analysis exercises

  • Scenario-based group activities

  • Role-play on communication and governance

  • Collaborative continual improvement workshops


Training Outline

Foundations and Strategy Alignment

  • Key definitions and terminology

  • Role of strategy and scope within the SVS

Direction and Planning Principles

  • Governance models, delegation of authority

  • Strategic, tactical, and operational planning

Governance, Risk, and Compliance (GRC)

  • Risk management frameworks and alignment

  • Delivering value through governance

Continual Improvement

  • Frameworks, prioritization, and cultural embedding

Organizational Change Management (OCM)

  • Communication strategies

  • Leading people through transformation

Measurement and Reporting

  • Defining performance metrics

  • Reporting for transparency and decision-making

Value Stream Optimization

  • Mapping and improving service value streams

Why Choose Bilginç IT Academy

At Bilginç IT Academy, we combine our strong presence in both the UK and Türkiye to deliver high-quality, practical training solutions for organizations worldwide.

International Presence with Local Expertise
With operations in the United Kingdom and Türkiye, we bring together global standards and local market understanding to deliver effective training experiences across regions.

Expert Instructors with Real-World Experience
Our courses are delivered by certified trainers with extensive industry experience, ensuring you gain practical knowledge that can be applied immediately.

Corporate-Focused Training Approach
We specialize in training corporate teams, tailoring our programs to meet your organization’s goals, technologies, and project requirements.

Flexible Training Delivery Worldwide
We offer classroom, virtual classroom, and onsite training options globally, tailored to your organization’s needs.

Hands-On, Practical Learning
Our training sessions include real-world scenarios, case studies, and interactive exercises to ensure lasting understanding and skill development.

Proven Track Record
With over 10 years of experience, we have successfully trained professionals from leading organizations across different industries and regions.
Training Reviews
Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Kuwait facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
15 April 2026 (3 Days)
Kuwait City
€2,039 +VAT
26 April 2026 (3 Days)
Kuwait City
€2,039 +VAT
01 May 2026 (3 Days)
Kuwait City
€2,039 +VAT
22 May 2026 (3 Days)
Kuwait City
€2,039 +VAT
03 June 2026 (3 Days)
Kuwait City
€2,039 +VAT
07 June 2026 (3 Days)
Kuwait City
€2,039 +VAT
05 July 2026 (3 Days)
Kuwait City
€2,039 +VAT
11 July 2026 (3 Days)
Kuwait City
€2,039 +VAT

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