This three-day technical course on Exchange Online provides delegates with in-depth knowledge and practical experience to effectively manage and secure Microsoft’s cloud-based email and collaboration system.

Delegates begin with an overview of Microsoft 365 and Exchange Online, learning about service limits, subscription plans, and basic user setup. They also explore essential management tools, including the Exchange Online Admin Center and PowerShell, to perform administrative tasks such as creating users and configuring mailbox permissions.

Delegates then dive into advanced administrative tasks, such as managing different types of recipients, configuring mail flow, and implementing security protocols. The course covers how to set up Microsoft 365 groups, manage shared and resource mailboxes, apply role-based access control (RBAC), and configure mail flow settings and learn how to create distribution lists, setting up calendar sharing, and trace messages.

Finally, students learn about compliance and security features vital for organizational data protection, including Data Loss Prevention (DLP), Exchange Online Protection (EOP), and Defender for Office 365. Through modules on troubleshooting, monitoring, and using the Microsoft 365 Defender Portal, students gain tools to ensure smooth and secure Exchange Online operation. By the end, attendees will be equipped to manage Exchange Online environments effectively and troubleshoot potential issues.

Labs and hands-on exercises provide experience with practical skills for each module. Each student receives a free 30 day Microsoft 365 Enterprise environment provided as part of the course



Prerequisites

Important This course may require the use of Multifactor Authentication (MFA). Please read this page and download the Microsoft Authenticator app (or similar app) prior to attending the course:

https://www.qa.com/resources/faqs/mfa-requirements/

Please see the below Microsoft article for further information on reasons for the MFA requirement:

https://learn.microsoft.com/en-us/entra/identity/authentication/concept-mandatory-multifactor-authentication

  • Basic understanding of 'cloud' concepts

  • Experience with Office 365 core components such as user IDs

  • Familiarity with Exchange and Outlook use

  • Experience with PowerShell

  • Experience with traditional collaboration methods such as email and file sharing

Whilst this is not a powershell course, as powershell is one of the core administrative tools within Microsoft 365 products - there will be powershell steps referenced within the course and used in the labs. Where powershell is used in the labs Students can either copy and paste the instructions, or in most exercises use a GUI alternative method (though sometimes a GUI alternative is not available). A high level understanding of what powershell is would be very beneficial, but not absolutely essential for this course.


For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

By the end of this course, delegates will have the skills and knowledge to manage, configure, and secure Exchange Online environments within Microsoft 365. They will be proficient in using the Exchange Online Admin Center and PowerShell for user and group management, configuring mail flow, setting up security controls, and applying compliance features. Delegates will also gain hands-on experience with troubleshooting tools and monitoring techniques, equipping them to optimize email and collaboration workflows while maintaining data security and compliance in a cloud-based environment.

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Mastering Exchange Online Administration in Kuwait through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Kuwait or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Mastering Exchange Online Administration through face-to-face Classroom Based training in Kuwait. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Mastering Exchange Online Administration in Kuwait as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Kuwait or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!