This five-day course provides IT professionals with essential technical knowledge to confidently manage and support Microsoft 365 environments.

Delegates learn how to manage the Microsoft 365 tenancy, and build skills across Microsoft 365 core services including Entra ID, Exchange Online, SharePoint, Microsoft Teams, and Microsoft Purview Compliance.

Each learner receives a 30-day enterprise tenancy to complete guided labs, practising key administrative tasks in the core Microsoft 365 services.

The course covers the foundational elements of Microsoft 365, from licensing and setup of the tenancy, through to advanced configuration, ensuring participants are well-prepared to manage and troubleshoot essential aspects of the Microsoft 365 environment.



Prerequisites

Before attending this course, learners should have:

  • A working knowledge of core IT concepts including DNS, networking, user identities, and accounts

Note: This course requires Multi-Factor Authentication (MFA) for lab access. Please install the Microsoft Authenticator app before attending. Additional guidance is available on QA’s MFA information page: https://www.qa.com/resources/faqs/mfa-requirements/

Target audience

This course is intended for:

  • IT professionals who will need to manage Microsoft 365 and its key services
  • IT professionals who are already managing Microsoft 365 but need to broaden and deepen their knowledge
  • Technical support staff who need to support Microsoft 365 users and troubleshoot problems


For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

By the end of the course, participants will be able to:

  • Administer the Microsoft 365 tenancy and its core services using both graphical tools and PowerShell.
  • Create and manage users, groups, and licenses in both cloud-only and hybrid identity models. This includes synchronisation of accounts from Active Directory to Entra ID.
  • Configure the deployment, updating and monitoring of Microsoft 365 Apps for enterprise.
  • Administer Exchange Online using the Exchange admin center and PowerShell, and assign appropriate Exchange administrator roles. Manage Exchange recipients, including mailboxes, mail users and mail contacts. Configure mail flow and Exchange Online security features.
  • Administer Teams using admin centers and PowerShell, and assign appropriate Teams administrator roles. Create and manage different types of Teams and channels, and configure guest access to them. Manage meetings in Teams.
  • Administer SharePoint using the SharePoint admin center and PowerShell. Understand, create and configure different types of SharePoint sites, as well as hubs. Control access to sites, including by external users. Design navigation for the SharePoint environment.
  • Use Microsoft Purview for data loss prevention, content search, retention, and audit logging
  • Monitor Microsoft 365 service health and troubleshoot common issues using admin tools

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Mastering Microsoft 365 core services and identity administration in Kuwait through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Kuwait or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Mastering Microsoft 365 core services and identity administration through face-to-face Classroom Based training in Kuwait. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Mastering Microsoft 365 core services and identity administration in Kuwait as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Kuwait or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!