Mastering Microsoft Teams Voice Training in Kazakhstan

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 2 Days
  • Level: Intermediate
  • Price: From USD 3,050 +TAX
  • Upcoming Date:

This course covers Administration of Microsoft Teams Voice features. Delegates will learn the following including hands on labs;

  • Office 365 Teams Voice Features and Functionality
  • Office 365 Teams Voice planning and connectivity options
  • Office 365 Teams Phone Numbers
  • Office 365 Teams Call Routing and Dial Plans
  • Office 365 Teams Emergency Calling
  • Office 365 Teams Direct Routing


Prerequisites

Important This course may require the use of Multifactor Authentication (MFA). Please read this page and download the Microsoft Authenticator app (or similar app) prior to attending the course:

https://www.qa.com/resources/faqs/mfa-requirements/

Please see the below Microsoft article for further information on reasons for the MFA requirement:

https://learn.microsoft.com/en-us/entra/identity/authentication/concept-mandatory-multifactor-authentication

Delegates should have experience in the management and administration of Microsoft Teams. Whilst experience with VOIP/Telephony systems would be a benefit it is not a requirement. Note this course is for people involved in Microsoft Teams Administration, not end users.

Whilst this is not a PowerShell course, as PowerShell is one of the core administrative tools within Microsoft 365 products - there will be PowerShell steps referenced within the course and used in the labs. Where PowerShell is used in the labs students can either copy and paste the instructions, or in most exercises use a GUI alternative method (though sometimes a GUI alternative is not available). A high level understanding of what PowerShell is would be very beneficial, but not absolutely essential for this course.

Instructors will demonstrate features throughout the event. Optional lab exercises are available for students to complete using a commercial Microsoft 365 tenancy provided for each student free of charge by QA. This tenancy lasts for 30 days.


For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Training Outline

Module 1: Overview of Teams phone

  • Voice features
  • Teams Phone
  • Voice admin

Lab 1 - set up the Microsoft 365 tenant

Module 2: Phone numbers and calling

  • Connectivity options
  • Licensing
  • Requesting phone number
  • Emergency addresses
  • Assigning phone numbers
  • Calling policies

Lab 2 - Phone numbers and calling

Module 3: Dial plans

  • Overview
  • Normalisation rules
  • Dial plans
  • Route calls to unassigned numbers

Lab 3 - Dial plans

Module 4: Voice apps

  • Overview
  • Resources accounts
  • Call queues
  • Auto attendants

Lab 4 - Voice apps

Module 5: Emergency calling

  • Overview
  • Emergency calling policies
  • Configure network topology
  • Dynamic emergency calling

Lab 5 - Emergency calling

Module 6: Direct routing

  • Overview
  • Infrastructure requirements
  • Licence requirements
  • Configure direct routing
  • Location-based routing
  • Reporting labels

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Mastering Microsoft Teams Voice in Kazakhstan through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Kazakhstan or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Mastering Microsoft Teams Voice through face-to-face Classroom Based training in Kazakhstan. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Mastering Microsoft Teams Voice in Kazakhstan as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Kazakhstan or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

Mastering Microsoft Teams Voice Training Course in Kazakhstan Schedule

Join our public courses in our Kazakhstan facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
18 қазан 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX
21 қазан 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX
31 қазан 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX
04 қараша 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX
10 қараша 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX
21 қараша 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX
26 қараша 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX
13 желтоқсан 2026 (2 Days)
Almaty, Astana, Shymkent
USD 3,050 +TAX

Kazakhstan stands as the preeminent technological and financial powerhouse of Central Asia, with the dynamic cities of Almaty and Astana serving as global magnets for innovation. The country is home to the Astana Hub, an international tech startup center, and Nazarbayev University, both of which are at the forefront of pioneering research in Artificial Intelligence, Blockchain, and Big Data analytics. Kazakhstan has achieved worldwide recognition for its advancements in digital mining and financial technologies, supported by a national strategy that prioritizes high-quality IT education and continuous professional development. Our comprehensive training programs are strategically designed to empower professionals in Kazakhstan to master complex corporate systems and lead large-scale digital innovation processes. By bridging the gap between local talent and global industry standards, we ensure that the Kazakh workforce remains highly competitive in the rapidly evolving Eurasian digital economy.

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