Advanced Lean Techniques & Understanding Customers Training in Kazakhstan

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,235+VAT
  • Upcoming Date:
  • UK Based Global Training Provider

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

What You Will Learn

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Training Outline

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process

Why Choose Bilginç IT Academy

Experience live, interactive learning from the comfort of your home or office with Bilginç IT Academy's Online Instructor-Led Advanced Lean Techniques & Understanding Customers Training in Kazakhstan. Engage directly with expert trainers in a virtual environment that mirrors the energy and schedule of a physical classroom.

  • Live Sessions: Join scheduled classes with a live instructor and other delegates in real-time.
  • Interactive Experience: Engage in group activities, hands-on labs, and direct Q&A sessions with your trainer and peers.
  • Global Expert Trainers: Learn from a handpicked global pool of expert trainers with deep industry experience.
  • Proven Expertise: Benefit from over 30 years of quality training experience, equipping you with lasting skills for success.
  • Scalable Delivery: Accessible worldwide, including Kazakhstan, with flexible scheduling to meet your professional needs.

Immerse yourself in our most sought-after learning style for Advanced Lean Techniques & Understanding Customers Training in Kazakhstan. Our hand-picked classroom venues in Kazakhstan offer an invaluable human touch, providing a focused and interactive environment for professional growth.

  • Highly Experienced Trainers: Boost your skills with trainers boasting 10-20+ years of real-world experience.
  • State-of-the-Art Venues: Learn in high-standard facilities designed to ensure a comfortable and distraction-free experience.
  • Small Class Sizes: Our limited class sizes foster meaningful discussions and a personalized learning journey.
  • Best Value: Achieve your certification with high-quality training and competitive pricing.

Streamline your organization's training requirements with Bilginc IT Academy’s Onsite Advanced Lean Techniques & Understanding Customers Training in Kazakhstan. Experience expert-led learning at your own business premises, tailored to your corporate goals.

  • Tailored Learning Experience: Customize the training content to fit your unique business projects or specific technical needs.
  • Maximize Training Budget: Eliminate travel and accommodation costs, focusing your entire budget on the training itself.
  • Team Building Opportunity: Enhance team bonding and collaboration through shared learning experiences in your workspace.
  • Progress Monitoring: Track and evaluate your employees' progression and performance with relative ease and direct oversight.


Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Kazakhstan facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
08 сәуір 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT
25 сәуір 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT
06 мамыр 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT
07 мамыр 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT
16 мамыр 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT
07 шілде 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT
14 шілде 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT
01 тамыз 2026 (2 Days)
Almaty, Astana, Shymkent €1,235 +VAT

Kazakhstan stands as the preeminent technological and financial powerhouse of Central Asia, with the dynamic cities of Almaty and Astana serving as global magnets for innovation. The country is home to the Astana Hub, an international tech startup center, and Nazarbayev University, both of which are at the forefront of pioneering research in Artificial Intelligence, Blockchain, and Big Data analytics. Kazakhstan has achieved worldwide recognition for its advancements in digital mining and financial technologies, supported by a national strategy that prioritizes high-quality IT education and continuous professional development. Our comprehensive training programs are strategically designed to empower professionals in Kazakhstan to master complex corporate systems and lead large-scale digital innovation processes. By bridging the gap between local talent and global industry standards, we ensure that the Kazakh workforce remains highly competitive in the rapidly evolving Eurasian digital economy.

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